Lexus or Walk: Think tank fails to justify telecom pricing

Every year, the Montreal Economic Institute (MEI) publishes a report seeking to prove that Canada’s...

PIAC and NPF seek affordable pay-as-you-go plans

When a customer of Tello Mobile (a US wireless service provider) roams in Canada, they...

Home Internet customers rejoice: CRTC acts to improve installations and repairs for re-sellers’ customers

Home internet consumers will be better protected under today’s changes by the Canadian Radio-television and...

Banks Solidly Chided by Feckless Regulator

PIAC reacts with bemusement at the high-level whitewash of banks’ aggressive sales practices Despite it...

PIAC Challenges CRTC Advice Regarding Device Unlocking

PIAC has received complaints from the public that service providers are refusing to unlock devices...

CRTC Television Service Provider Code takes effect from September 1: A Step in the Right Direction

PIAC welcomes the CRTC’s decision to implement the Television Service Provider Code (Code), allowing Canadians...

Douez v. Facebook: Are courts finally tuning into the reality of consumer contracts?

In June, the Supreme Court of Canada issued its decision in Douez v. Facebook, Inc.,...

Will Consumers be Side-“Swiped” by Merchant Surcharging?

In what could be described as a very discrete press release, Visa Canada recently announced...