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The Public Interest Advocacy Centre shares the latest news, media releases and blog posts about our consumer protection work. Check back for updates or subscribe to our newsletter.
PIAC has moved!
PLEASE NOTE, effective 1 November 2024, the Public Interest Advocacy Centre (PIAC) and the Public Interest Research Centre (PIRC) have moved to: 314-225 Metcalfe St OTTAWA ON K2P 1P9 CANADA Our phone number remains: 613-562-4002 We thank you in advance for updating your records. If you have any questions or concerns, please contact […]
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Blog
Will Consumers be Side-“Swiped” by Merchant Surcharging?
In what could be described as a very discrete press release, Visa Canada recently announced...

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Minister Sousa Needs to Legislate a Best Interest Standard to Put Investors Interest First. Now.
PIAC asks, Can We Afford More Naval-Gazing? Enough is enough. In 2017, Canadians should be...

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Internet Freedom Commentary: Why the CRTC’s zero-rating decision was the right thing to do
(This article originally appeared on Cartt.ca on May 4, 2017) MUCH INK ALREADY HAS been...

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#UnitedAirlines: Why Canada Needs Air Passenger Protection Rules Today
Consumer protections for air travel passengers? What a crazy idea! This past week, U.S. air...

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Switching Providers Isn’t All About Reasons: It’s Just Hard.
Written by: Alysia Lau, Legal Counsel at PIAC Recently, I took the plunge—I switched internet...

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The Need Remains for a Financial Consumer Code
In 2014, PIAC submitted an analysis to Finance Canada calling for a comprehensive financial consumer...

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“The Economist” concludes Canada has “most affordable” Internet– what is wrong with this picture?
The Economist’s Intelligence Unit released a study yesterday concluding that Canada, amongst the countries studied, has...

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Next Steps on the Loyalty Points Story
During the last six months of 2016, there was much discussion about the plan by...

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Popping the Hood: Car Stress Suggestions
Note: This post is for information purposed only and does not constitute legal advice. If...