Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

PIAC Annual Dinner – Thursday, 28 Nov 2024; Speaker: Vicky Eatrides, CRTC Chairperson and Chief Executive Officer

OTTAWA – 18 October 2024 – FOR IMMEDIATE RELEASE PIAC Annual Dinner, Speaker: Vicky Eatrides, CRTC Chairperson and Chief Executive Officer THURSDAY, November 28, 2024 at 6 p.m. (eastern time) National Arts Centre (Rossy Pavilion) To purchase an individual ticket, please fill out the linked PDF form and return it, ideally by Monday, November 18, […]

WIN FOR INTERNATIONAL AIR TRAVELLERS – SUPREME COURT OF CANADA RULES ON COMPENSATION

OTTAWA – October 4, 2024 — The Supreme Court of Canada (SCC) has ruled international passengers flying to and from Canada have the right to access compensation under Canada’s Air Passenger Protection Regulations. The SCC has ruled that compensation under the Regulations is available in addition to the individual claim structure available under the Montreal […]

PIAC announces leadership change

OTTAWA, October 1, 2024 – The Public Interest Advocacy Centre (PIAC) announces the appointment of Geoff White as Executive Director and General Counsel, effective today. “I am honoured to take on this role, albeit at a very challenging time for consumers, and groups that represent their interests”, said White. “Across the board, Canadians are struggling […]