Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

CRTC Keeps Basic TV Service Affordable for Seniors and Consumers

OTTAWA, September 6, 2023 – The Public Interest Advocacy Centre (PIAC) and the National Pensioners Federation (NPF) hailed yesterday’s Canadian Radio-television and Telecommunications Commission’s (CRTC) decision to reject a proposed price increase for Basic TV service and ensure continuing affordable access to essential TV for seniors and consumers. “Canadian consumers deserve a basic TV package […]

Improving Air Passenger Protection in Canada – PIAC-APR-Pavlović Submission to CTA

OTTAWA – 10 August 2023 – FOR IMMEDIATE RELEASE – The Public Interest Advocacy Centre (PIAC) has joined with noted air passenger protection group Air Passenger Rights (APR) and dispute resolution expert, Professor Marina Pavlović, to file submissions on the proposed changes to Canada’s Air Passenger Protection Regulations (APPR). Consumer protection in air travel has […]

New PIAC “We Fight for That” podcast: Post-Rogers-Shaw: A New Hope?

EPISODE 28 Post-Rogers-Shaw: A New Hope? Well, we are back after a long hiatus (sorry, stuff going on in Canadian communications!) to survey the competitive landscape after the Rogers-Shaw deal closed in Spring of 2023 – two years and 15 days after being announced. We speak with George Burger, Chief Operating Officer, about the Canadian […]