Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

CBC Licence Renewal Decision Disregards Public Interest

OTTAWA, June 22, 2022 – The Public Interest Advocacy Centre (PIAC) today expressed shock and dismay at a CRTC decision to approve the terms of renewal for the broadcasting licences of the Canadian Broadcasting Corporation (CBC) / Radio-Canada (RC) including its linear TV and radio services in both English and French, due to the CRTC’s […]

PIAC remarks to Standing Committee on Canadian Heritage on Bill C-11

PIAC remarks to Standing Committee on Canadian Heritage on Bill C-11 are found here. PIAC argued for a fix to the “discoverability” sticking point to solve the “user-generated content” question.  Too bad we got no questions on our proposal from MPs. We are not sure ignoring consumers helps.

Competition Bureau protects consumers by moving to block Rogers-Shaw Merger

OTTAWA – 9 May 2022 – The Public Interest Advocacy Centre (PIAC) today welcomed the Competition Bureau’s application to the Competition Tribunal, that seeks to block Rogers’ Communications Inc.’s (Rogers) proposed acquisition of Shaw Communications Inc. (Shaw). By requesting the Competition Tribunal prevent the merger from proceeding and also requesting an injunction to stop the […]