Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

Restrictive Covenants and Grocery Competition in Canada – PIAC Report

The Public Interest Advocacy Centre (PIAC) today published its Report concerning Restrictive Covenants and Grocery Competition in Canada. PIAC also reviewed exclusivity clauses, another form of property control to understand how these different restrictions affect consumers’ access to food and grocery stores. PIAC’s Report calls for transparency, and collaborative national action to combat anti-competitive property controls in the Canadian Grocery Sector.

PIAC appoints two new directors

PIAC is pleased to announce the appointment of Shelley Robinson and Rene Kimmett to its Board of Directors. Together, they bring a wealth of experience in consumer protection matters and not-for-profit governance. Shelley was elected as the Board’s Vice-Chair and Rene was elected as the Board’s Secretary. Great news, as we approach our 50th anniversary […]

PIAC Report – Liability Waivers – An Accident Waiting to Happen?

OTTAWA – 30 December 2024 – The Public Interest Advocacy Centre (PIAC) today published its comprehensive report on consumer liability waivers. The report details the use of such waivers by businesses, largely in the sports, recreation and tourism industries against consumers pursuing otherwise well-founded legal actions for negligence for harms they suffer in such activities. […]