Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

We Fight For That – Episode 8: Klass Consciousness: CRTC MVNO decision, telecom socialism & Shaw-Rogers deal with Ben Klass

EPISODE NOTES Will the CRTC’s recent decision on mobile virtual network operators (MVNOs) provide new wireless competition in Canada? We discuss this in excruciating detail with Ben Klass, PhD Candidate and telecom policy wunderkind. The answer: not likely, sorry.  This likely result leads the conversation to frustrations with Canadian telecom regulation of competition, including wholesale […]

PIAC and FRPC file CRTC Application to Ensure Continued Funding of the Broadcasting Participation Fund (BPF)

OTTAWA (21 April 2021) – The Public Interest Advocacy Centre (PIAC) and the Forum for Research and Policy in Communications (FRPC) today filed a Part 1 Application with the Canadian Radio-television and Telecommunications Commission (CRTC) to protect consumer and public participation in Canadian broadcasting regulation in an era of fundamental change to the Canadian broadcasting system.  The […]

Consumer Groups welcome “MVNO” Wireless Competition in Canada

OTTAWA, 15 April 2021 – Consumers will benefit from “MVNO” wireless competition permitted today by Canada’s telecommunications regulator, said the “Coalition for Cheaper Wireless Service” (CCWS) a group of consumer, low-income and seniors groups whose members are the Public Interest Advocacy Centre (PIAC); ACORN Canada (ACORN); National Pensioners Federation (NPF); and CARP (formerly Canadian Association […]