Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

New PIAC Report: “Selling Speed: Reforming Broadband Advertising Regulations in Canada”

Transparency and accuracy standards for broadband service ads in Canada are falling behind other countries’ new reforms New PIAC Report: Selling Speed: Reforming Broadband Advertising Regulations in Canada 17 August 2022, OTTAWA – A new consumer research report published today by the Public Interest Advocacy Centre (PIAC) updates a 2012 PIAC research project comparing broadband advertising practices […]

NPF and PIAC file Petition to Cabinet to Set Aside CBC Licence Decision

OTTAWA – 5 August 2022 – The National Pensioners Federation (NPF) and the Public Interest Advocacy Centre (PIAC) today filed a Petition to Cabinet to set aside the decision of, or have the Canadian Radio-television and Telecommunications Commission reconsider their recent approval of the licences for the Canadian Broadcasting Corporation / Société Radio-Canada’s TV and […]

PIAC Comments on ISED’s Proposed Telecommunications Policy Direction 2022

OTTAWA – 19 July 2022 – The Public Interest Advocacy Centre (PIAC) today filed comments with Innovation, Science and Economic Development Canada (ISED) questioning the strength of the government’s commitment to telecommunications policy improvements for consumers in the form of the Department’s proposed “Order Issuing a Direction to the CRTC on a Renewed Approach to […]