Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

PIAC supports Data On Tap Inc.’s petition to reverse MVNO Decision

The Public Interest Advocacy Centre (PIAC) today filed a submission to the Governor in Council supporting Data On Tap Inc.’s (DoT) petition to the government to reverse a decision of the Canadian Radio-television and Telecommunications Commission (CRTC) that will prevent more wireless competitors from offering service in Canada PIAC’s submission supports DoT’s petition to open […]

Submission of the Public Interest Advocacy Centre (PIAC) to the 2021 Ontario Privacy Consultation

PIAC recently commented on the Ontario Government’s “Public Consultation – Modernizing Privacy in Ontario”. Please find attached three documents: 1) Comments of the Public Interest Advocacy Centre on the above-noted consultation, entitled “Provincial Privacy Reform: A Path to Disorder?”; 2) PIAC’s comments from the 2020 Ontario “Consultations to Strengthen Privacy Protections of Personal Data;” and […]

“We Fight for That” Ep. 12 – “SIM-swap Hide and Seek with Randall Baran-Chong”

We explore the Canadian wireless industry’s best-kept secret (with CRTC help): their problem with SIM-swap fraud! Link to episode: Randall Baran-Chong, Co-Founder of Canadian SIM-swap Victims United (CSSVU) joins PIAC to explain his personal experience with fraudsters switching his cell service to a new SIM-card (twice!) and his advocacy for victims before the CRTC, […]