Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

PIAC and NPF welcome Cabinet granting Petition to reverse CBC licences decision

OTTAWA – 23 September 2022 – The National Pensioners Federation (NPF) and the Public Interest Advocacy Centre (PIAC) today welcomed Cabinet’s decision on 16 petitions to set aside and rehear the Canadian Radio-television and Telecommunications Commission (CRTC) decision on licences for the Canadian Broadcasting Corporation / Société Radio-Canada’s (CBC/SRC) TV and radio services. NPF and […]

PIAC remarks to Senate TRCM Committee on Bill C-11

PIAC appeared before the Senate Standing Committee on Transport and Communications (TRCM) on 14 September 2022 to propose amendments to Bill C-11 that would strike a middle ground between traditional media interests and online platforms and creators by defining and narrowing the scope of “discoverability” by dividing it into “static” and “dynamic” concepts to allow […]

New PIAC Report: “Selling Speed: Reforming Broadband Advertising Regulations in Canada”

Transparency and accuracy standards for broadband service ads in Canada are falling behind other countries’ new reforms New PIAC Report: Selling Speed: Reforming Broadband Advertising Regulations in Canada 17 August 2022, OTTAWA – A new consumer research report published today by the Public Interest Advocacy Centre (PIAC) updates a 2012 PIAC research project comparing broadband advertising practices […]