Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

PIAC Blog: “Buying Speed, Part 2” – Compared to the UK and Australia, Canadian broadband advertising is still in the Dark Ages

In the last post of this series, we looked at the CRTC’s “Measuring Broadband Canada” report, which we branded as a flawed and limited evaluation of the broadband speeds across Canada. We deemed the report a narrow validation of the speeds available to the subset of consumers who enjoy mid- to high-tier plans within (sub)urban […]

Canadians to pay more, have less choice, for Internet

OTTAWA, 27 May 2021 – Consumers likely will lose competitive service options and pay more for Internet as a result of today’s CRTC reconsideration of wholesale Internet rates, the Public Interest Advocacy Centre (PIAC) warned. John Lawford, PIAC Executive Director and General Counsel, decried the decision, saying: “Both the CRTC and the federal government lost […]

Applications for Social Justice Articling Year 2022-2023 Now Open at PIAC – Funded by Law Foundation of Ontario

Description for Social Justice Articling Positions Funded by the Law Foundation of Ontario Name and Location of Organization: Public Interest Advocacy Centre (PIAC) 2-285 McLeod Street, Ottawa, ON, K2P 1A1   For Articling Year: 2022-2023   Deadline for Application:     May 25, 2021 at 5:00 p.m. (EDT) Interviews the weeks of:      31 May and if […]