Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

PIAC – Social Justice Articling Position Funded by the Law Foundation of Ontario

Description for Social Justice Articling Positions Funded by the Law Foundation of Ontario Name and Location of Organization:  Public Interest Advocacy Centre (PIAC) 2-285 McLeod Street, Ottawa, ON, K2P 1A1 For Articling Year: 2025-2026 Deadline for Application: May 28, 2024 at 5:00 p.m. (EDT) Interviews the weeks of: June 3, 2024 and if necessary, week […]

Verify, don’t trust, your cellphone company

Media Release Verify, don’t trust, your cellphone company CCTS Report Documents increasing wireless complaints FOR IMMEDIATE RELEASE – OTTAWA – January 16, 2024 – Consumers should verify, not trust, their cellphone company, said the Public Interest Advocacy Centre (PIAC) today, reacting to the Commission for Complaints for Telecom-television Services (CCTS) Annual Report 2022-23, which showed […]

PIAC Annual Dinner Next Friday: Speaker – Competition Bureau Deputy Commissioner Pratt – Musical Entertainment – Moonfruits – Limited Tickets Still Available!

OTTAWA, ON, November 15, 2023 – The Public Interest Advocacy Centre is thrilled to welcome guests back to its Annual Dinner. The Annual Dinner will be held Friday, November 24, 2023 at 6pm at the National Arts Centre in the Rossy Pavilion, overlooking downtown Ottawa. This year, the Dinner features remarks by Jeanne Pratt, Senior Deputy […]