Air Travel
PIAC’s advocacy and research on air passenger rights and protections in Canada. This includes the Air Passenger Protection Regulations, pricing practices, compensation for delays, cancellations and denied boarding, baggage issues, refunds, accessibility for travellers with disabilities, and related proceedings before the Canadian Transportation Agency and the courts.
Join PIAC’s Board of Directors
We are recruiting, and we would love to hear from you! The Public Interest Advocacy Centre (PIAC) is actively recruiting new members to its Board of Directors. We are looking for creative, curious and innovative people who want a hands-on role in strengthening a national voice for consumers. You do not need to have sat […]
Read more →New PIAC Report: “Selling Speed: Reforming Broadband Advertising Regulations in Canada”
Transparency and accuracy standards for broadband service ads in Canada are falling behind other countries’ new reforms New PIAC Report: Selling Speed: Reforming Broadband Advertising Regulations in Canada 17 August 2022, OTTAWA – A new consumer research report published today by the Public Interest Advocacy Centre (PIAC) updates a 2012 PIAC research project comparing broadband advertising practices […]
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Win for International Air Travellers – Supreme Court of Canada Rules on Compensation
Improving Air Passenger Protection in Canada – PIAC-APR-Pavlović Submission to CTA
Changes to Air Passenger Protection Rules weaken consumers’ rights: not cleared for takeoff
PIAC supports proposed Regulations Amending the Air Passenger Protection Regulations
Air Canada Passengers May Apply for COVID-19 Refunds
Canadian Airlines: No Refund = No Bailout
PIAC Technical Blog: Reduced Air Passenger Protections during COVID-19
