Blog
The Public Interest Advocacy Centre shares the latest news, media releases and blog posts about our consumer protection work. Check back for updates or subscribe to our newsletter.
PIAC has moved!
PLEASE NOTE, effective 1 November 2024, the Public Interest Advocacy Centre (PIAC) and the Public Interest Research Centre (PIRC) have moved to: 314-225 Metcalfe St OTTAWA ON K2P 1P9 CANADA Our phone number remains: 613-562-4002 We thank you in advance for updating your records. If you have any questions or concerns, please contact […]
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Blog
An Update on Skinny Basic
On September 8th, PIAC was invited by the CRTC to represent consumers’ views at a...
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What Can Air Miles do with all those Expiring Miles?
In December 2011, Air Miles announced going forward its reward miles will only be valid...
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CCTS: Why Does No One Know Your Name? The Story of Service Provider Compliance
Recently, the Commissioner for Complaints for Telecommunications Services (CCTS) released survey data indicating only 2%...
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CCTS Survey Highlights Public Awareness Challenge
The Commissioner for Complaints for Telecommunications Services (CCTS) has a problem – few people know...
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It’s Time to Make the Internet Affordable for All
Recently, we wrote an article about the Ontario Electricity Support Program, a credit for low...
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Skinny Basic TV Comes to Town
As of March 1st, 2016, all subscription TV (cable, IPTV, satellite) providers in Canada will...
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CMPA Prime Time 2016 – Day 1 – Fear Factor
The annual “Prime Time in Ottawa” conference hosted by the Canadian Media Production (or is...
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Poll saying ‘relevance’ of internet is key issue for non-users misses the real point: affordability
IPSOS Public Affairs released a poll in mid-December 2015 which indicated that affordability was not...
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Time to Check-Out of Loyalty Program Rewards?
It has been taken for granted that Canadians love their loyalty rewards. 89% of Canadians...