Search results for credit
136 results found.
Credit Reporting: How Are Consumers Faring?
This report looks at the consumer’s experience of credit reporting. Credit reporting agencies are private companies that collect and organize information about a consumer’s credit history and current transactions and then sell it in the form of a consumer report. Download Report [pdf file: 0.88mb]
https://www.piac.ca/research-reports/credit-reporting-how-are-consumers-faring/
PIAC announces leadership change
OTTAWA, October 1, 2024 – The Public Interest Advocacy Centre (PIAC) announces the appointment of Geoff White as Executive Director and General Counsel, effective today. “I am honoured to take on this role, albeit at a very challenging time for consumers, and groups that represent their interests”, said White. “Across the board, Canadians are struggling […]
https://www.piac.ca/2024/10/01/piac-announces-leadership-change/
Verify, don’t trust, your cellphone company
Media Release Verify, don’t trust, your cellphone company CCTS Report Documents increasing wireless complaints FOR IMMEDIATE RELEASE – OTTAWA – January 16, 2024 – Consumers should verify, not trust, their cellphone company, said the Public Interest Advocacy Centre (PIAC) today, reacting to the Commission for Complaints for Telecom-television Services (CCTS) Annual Report 2022-23, which showed […]
https://www.piac.ca/2024/01/16/verify-dont-trust-your-cellphone-company/
Ep. 15 – Banking Complaints: Roadmap or roadkill?
We explore how consumers in Canada can make a complaint about banking services (mortgages, loans, lines of credit, credit cards, joint accounts, etc. etc.) both to their own bank and to third party ombudsmans. Sorry, did you say “ombudsmans”? Yes, I did – we have competing dispute resolution services or “external complaints bodies” in Canada. Why? No reason. But we do our best to tell you how to navigate this Kafka-esque space, what to look for and how to react.
https://www.piac.ca/podcasts/ep-15-banking-complaints-roadmap-or-roadkill/
PIAC supports more protection for consumers under the Consumer Reporting Act
The Ministry of Government and Consumer Services invited comments on improving and clarifying the Consumer Reporting Act, so that consumers can benefit from additional tools and protections, and consumer reporting agencies are able to implement the rules effectively. In our comments, we discussed measures that enhance consumers’ access to their credit scores and reports, and […]
Campaign: Revising the Criminal Rate of Interest
OTTAWA – (8 December 2021) – Today the Public Interest Advocacy Centre (PIAC) joins ACORN Canada, Momentum and over 30 groups representing anti-poverty, low-income, disability, immigrant and refugee, labour, tenant, progressive policy and related groups to advocate for reform of Canada’s regulation of high cost lending and to create safe and fair credit alternatives for […]
https://www.piac.ca/2021/12/08/campaign-revising-the-criminal-rate-of-interest/
“We Fight for That” Ep. 12 – “SIM-swap Hide and Seek with Randall Baran-Chong”
We explore the Canadian wireless industry’s best-kept secret (with CRTC help): their problem with SIM-swap fraud! Link to episode: https://wefightforthat.simplecast.com/episodes/sim-swap-hide-and-seek-with-randall-baran-chong Randall Baran-Chong, Co-Founder of Canadian SIM-swap Victims United (CSSVU) joins PIAC to explain his personal experience with fraudsters switching his cell service to a new SIM-card (twice!) and his advocacy for victims before the CRTC, […]
Air Canada Passengers May Apply for COVID-19 Refunds
OTTAWA, 13 April 2021 – The Public Interest Advocacy Centre (PIAC) today welcomed the agreement reached between the federal government and Air Canada to provide it financial support, while obliging the airline to refund passengers due to cancelled pandemic flights. PIAC, on behalf of airline customers affected by the pandemic, has demanded refunds for all […]
https://www.piac.ca/2021/04/13/air-canada-passengers-may-apply-for-covid-19-refunds/
Become a donor
Make a donation Make a donation right now, through Canada Helps or by sending us a cheque made payable to the “Public Interest Advocacy Centre”.Please send a note with your contact details so that we can forward your tax receipt to you. Please quote “PC1” on your note. Donate now → Become a regular donor Become […]
PIAC Technical Blog: Reduced Air Passenger Protections during COVID-19
The Public Interest Advocacy Centre is writing to express its views and concerns regarding the recent measures announced by the Canadian Transportation Agency during the COVID-19 pandemic and note its implications for air passengers. These changes will apply from March 13, 2020 until June 30, 2020. The CTA has posted a guide on its website […]
