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Friday, August 28, 2015
The Public Interest Advocacy Centre will be holding it's annual dinner on Friday, November 27th at 6 PM at the National Arts Centre.
Thursday, August 27, 2015
PIAC submits an analysis to the Ontario Ministry of Government and Consumer Services as part of a consultation on how to strengthen consumer financial protection for consumers of alternative financial services. These services consisted of payday loans, instalment loans, money transfers (remittances), cheque cashing, pawnbroking, debt collection and rent-to-own.
Wednesday, August 26, 2015
In this report, the Public Interest Advocacy Centre (PIAC) called for an Airline Code to champion the rights of Canadian air passengers and an Air Passenger Complaints Commissioner. The report examined current consumer protections and recourse options available to airline passengers in Canada and proposed new models which will strengthen consumer protection in the airline industry moving forward.
Monday, August 24, 2015
In a new report, the Public Interest Advocacy Centre (PIAC) called for a payment system framework designed and implemented to oversee all retail payment-related activities, all types of payment instruments and all payments system providers in Canada. PIAC also recommended a dedicated body be established to monitor and regulate the Canadian payments ecosystem. The report, entitled “Innovative Oversight: strengthening the Canadian payments system,” was submitted to the federal Department of Finance as part of a consultation on the oversight of national payment systems.
Thursday, July 30, 2015
The Agreement on Internal Trade (AIT) dispute resolution mechanism has a closed consultation process, a lack of third-party oversight and uncertain applicability, according to a new Public Interest Advocacy Centre (PIAC) report. PIAC’s new report, entitled, “Dispute Resolution in the Agreement on Internal Trade: A Consumer Perspective,” concludes that a series of structural, jurisdictional and procedural amendments are required in order for the Agreement to meet its objectives – and serve the ultimate beneficiaries, Canadian consumers – in a more efficient manner.
Wednesday, July 22, 2015
“We are pleased that the CRTC has required competitor access to fibre-to-the-home, which is likely to grow in consumer demand as Canadians expect and need higher Internet speeds,” said John Lawford, Executive Director and Counsel to PIAC. “We hope the decision will ensure competition at the retail level which will provide consumers with more choice and better prices for broadband.”
Wednesday, July 15, 2015
Affordable Access Coalition tells CRTC that all Canadians entitled to at least 5 Mbps today and 25 Mbps by 2020, and proposes subsidies to achieve those goals
Tuesday, May 5, 2015
Canadian cellphone customers are the winners after a decision of the Canadian Radio-television and Telecommunications Commission (CRTC) today to regulate the rates charged by Bell, TELUS and Rogers to smaller wireless providers to roam on their networks, said the Public Interest Advocacy Centre (PIAC).
Monday, April 27, 2015
The Public Interest Advocacy Centre (PIAC) today refiled an application to the Canadian Radio-television and Telecommunications Commission (CRTC) asking that the regulator stop the “shomi” over the top TV service from being offered only to Rogers or Shaw internet customers.
Keep up to date with current issues that may concern you
The Battle for Pick-and-Pay and “Skinny” Basic Finally Won
It’s been a long road for PIAC and other consumer interest groups, but were pleased to work, for years, to achieve affordability and choice to broadcasting services for Canadians. Click here to read more.

The Cost of Loyalty Programs By attaching loyalty programs to credit cards consumers may be spending money they don’t have to get these rewards. Click here to read more.

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