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Monday, March 30, 2015
A new PIAC report examined the conduct of debt collection agencies in Canada and the impact on consumers. The report recommends a series of measures to provide enhanced protection for consumers, greater guidance for debt collection agencies, and suggested areas where government agencies can increase transparency and streamline debt collection regulations.
Friday, March 27, 2015
The Public Interest Advocacy Centre (PIAC) will release a new report on Monday, March 30, examining the conduct of debt collection agencies in Canada and the impact of these practices on consumers.
Thursday, March 26, 2015
The Public Interest Advocacy Centre (PIAC) commends the Canadian Radio-television and Telecommunications Commission (CRTC) for its decision to initiate a proceeding to create a code of conduct for all cable, satellite and IPTV television service providers and to provide an independent ombudsman for television service complaints.
Monday, March 23, 2015
Canadians need a clear definition of affordability of their communications services if they wish to realize the full potential of these services to connect them to Canadian society, concludes a new report released today by the Public Interest Advocacy Centre (PIAC).In the report “No Consumer Left Behind: A Canadian Affordability Framework for Communications Services in a Digital Age”, PIAC surveys existing legal and policy explorations of how much Canadians can afford to pay for their communications services (wireline and wireless telephone, broadband Internet and broadcasting), and finds that Canada needs a comprehensive statement of affordability in order to move towards universal communications for Canadians.
Thursday, March 19, 2015
The Public Interest Advocacy Centre (PIAC) supports the decision made by the Canadian Radio-television and Telecommunications Commission (CRTC) today to increase choice and flexibility for Canadian television consumers. The latest CRTC Let’s Talk TV decision will require licensed television service providers to offer a skinny basic television package for $25 by March 2016 and most channels à la carte and in small customized packages by December 2016. Television service providers must begin to offer pick-and-pay or small customized or pre-assembled packages by March 2016. However, smaller television service providers, including those providing analog service, will not be required to offer their customers skinny basic and pick-and-pay options.
Thursday, March 12, 2015
PIAC-CAC are skeptical that today's CRTC's TalkTV CanCon decision will have the effect of motivating Bell, and Rogers and Shaw, to make their content available online to every Canadian as a true "over-the-top" service instead of requiring Canadians to (a) buy a BDU subscription (Bell's Crave) or (b) or an internet or BDU subscription (Rogers or Shaw's Shomi).
Thursday, March 12, 2015
OTTAWA, March 12, 2015 – The Public Interest Advocacy Centre (PIAC) today expressed concern that Canadians wishing to access new online video services such as CraveTV and shomi will continue to be shut out from such services unless they subscribe to affiliated subscription TV services.
Friday, March 6, 2015
Student will be introduced to the field of consumer protection in the areas of important public services such as telecommunications, energy, broadcasting, transportation and banking. Will assist in research and compilation of reports on issues of concern to Canadians in these areas. Will assist in tribunals.
Monday, March 2, 2015
Industry Canada is consulting on closely following a U.S. initiative to repurpose radiofrequency spectrum currently used for over-the-air (OTA) broadcasting for use by wireless service providers. PIAC submitted its initial comments on February 26.
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