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Friday, February 17, 2017
On February 14, 2017, PIAC appeared before the House of Commons Standing Committee on Access to Information, Privacy and Ethics as part of a review of the Personal Information Protection and Electronic Documents Act (PIPEDA).
Wednesday, February 15, 2017
The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) reacted to a consent order filed with the Competition Tribunal today by The Commissioner of Competition, BCE Inc (Bell), and Xplornet Communications Inc. (Xplornet) permitting the acquisition of Manitoba Telecom Services Inc. (MTS) by BCE, subject to certain divestitures and conditions. “Manitoba consumers are the guinea pigs in this cellphone market experiment,” said John Lawford, Executive Director and General Counsel at PIAC.
Wednesday, December 21, 2016
“The CRTC seized an important opportunity to make sure all Canadians, regardless of where they live can have access to the same standard of internet service that most Canadians already have”, said John Lawford, Executive Director and General Counsel at PIAC. “Although we believe more work is needed to address affordability, we are hopeful the CRTC’s submissions on affordability to the federal government, and its commitment to monitoring affordability, will eventually result in more support for low-income Canadians.”
Wednesday, December 21, 2016
The Transport Minister promises changes that will ensure Passenger RIghts in Canada
Wednesday, December 21, 2016
Exempting some entrants from data caps hurts innovation and competition and ultimately, all consumers.
Wednesday, December 21, 2016
The Financial Code as we knew it ended up a bust, but a possible rebirth and changes to payday loans could improve consumers financial well-being
Wednesday, December 21, 2016
A review of Canadian Content shows consumers want Canada’s culture to grow beyond our borders.
Tuesday, December 20, 2016
PIAC outlines the position of the “Affordable Access Coalition” in preparation for the upcoming CRTC decision on a review of basic telecommunications services.
Wednesday, December 7, 2016
PIAC files submission to Heritage Canada’s Canadian Content consultations: Canadian content should be supported but not by forfeiting affordable access to broadband.
Keep up to date with current issues that may concern you

Next Steps on the Loyalty Points Story In December 2016 the Ontario Legislature passed Bill 47, Protecting Rewards Points Act, prohibiting the expiry dates on reward points programs based on time alone. This led many to conclude this story is over. However, PIAC believes what happens next may provide greater protections for loyalty program members in Ontario. Click here to read more.

Popping the Hood: Car Stress Suggestions PIAC provides resources on how to approach car ownership concerns in response to recent letters and email messages from Canadians. Click here to read more.

Forthcoming.

Forthcoming.

Telecom Notice of Consultation CRTC 2016-293 – Review of Wireless Code – The Coalition’s Intervention

Examination of differential practices related to Internet data plans – Further Intervention of the Equitable Internet Coalition

Examination of differential practices related to Internet data plans – Intervention of the Equitable Internet Coalition

CRTC Part 1 Application by CAC-COSCO-PIAC regarding Vidéotron’s “Unlimited Music” undue preference

Telecom Notice of Consultation CRTC 2015-134 – Phase 1 Intervention of the Affordable Access Coalition

Application of PIAC and CAC – Review and Variance of Telecom Order CRTC 2015-194 -Determination of costs award with respect to the participation of the Consumers’ Association of Canada and the Public Interest Advocacy Centre in the proceeding leading to Telecom Decision 2015-70 regarding the expiry of certain time-limited exogenous factors

PIAC Part 1 Re-Filed Application – SHOMI

PIAC CAC Part 1 Application – Bell Use of Customer Information

Reply Comments of the Public Interest Advocacy Centre on the Consultation on Repurposing the 600 MHz Band

Comments of the Public Interest Advocacy Centre on the Consultation on Repurposing the 600 MHz Band

PIAC-CAC Part 1 Application- CraveTV

PIAC-CAC Part 1 Application- SHOMI

Part 1 Application Regarding Videotron’s Illico.tv Service Part 1 Application Regarding Rogers’ Anyplace TV Service

Part 1 Application, directed to Bell Canada and WiMacTel Inc., “Regarding Billing of Calls Placed From Bell Canada Payphones Which Contravene The Telecommunications Act And Are Inconsistent With Directives Issued By The Commission”

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