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Tuesday, May 5, 2015
Canadian cellphone customers are the winners after a decision of the Canadian Radio-television and Telecommunications Commission (CRTC) today to regulate the rates charged by Bell, TELUS and Rogers to smaller wireless providers to roam on their networks, said the Public Interest Advocacy Centre (PIAC).
Monday, April 27, 2015
The Public Interest Advocacy Centre (PIAC) today refiled an application to the Canadian Radio-television and Telecommunications Commission (CRTC) asking that the regulator stop the “shomi” over the top TV service from being offered only to Rogers or Shaw internet customers.
Tuesday, April 7, 2015
The Public Interest Advocacy Centre (PIAC) applauds findings released today by the Office of the Privacy Commissioner of Canada (OPC) regarding Bell Canada’s (Bell) collection and use of information about its customers for behavioural marketing under its “relevant ads program” (RAP).
Tuesday, March 31, 2015
For Articling Year: 2016-2017 Deadline for Application: May 19, 2015 Interviews the weeks of: May 25 and June 1, 2015 Offers will be made: June 17, 2015
Monday, March 30, 2015
A new PIAC report examines the conduct of debt collection agencies in Canada and the impact on consumers. The report recommends a series of measures to provide enhanced protection for consumers, greater guidance for debt collection agencies, and suggested areas where government agencies can increase transparency and streamline debt collection regulations.
Thursday, March 26, 2015
The Public Interest Advocacy Centre (PIAC) commends the Canadian Radio-television and Telecommunications Commission (CRTC) for its decision to initiate a proceeding to create a code of conduct for all cable, satellite and IPTV television service providers and to provide an independent ombudsman for television service complaints.
Monday, March 23, 2015
Canadians need a clear definition of affordability of their communications services if they wish to realize the full potential of these services to connect them to Canadian society, concludes a new report released today by the Public Interest Advocacy Centre (PIAC).In the report “No Consumer Left Behind: A Canadian Affordability Framework for Communications Services in a Digital Age”, PIAC surveys existing legal and policy explorations of how much Canadians can afford to pay for their communications services (wireline and wireless telephone, broadband Internet and broadcasting), and finds that Canada needs a comprehensive statement of affordability in order to move towards universal communications for Canadians.
Thursday, March 19, 2015
The Public Interest Advocacy Centre (PIAC) supports the decision made by the Canadian Radio-television and Telecommunications Commission (CRTC) today to increase choice and flexibility for Canadian television consumers. The latest CRTC Let’s Talk TV decision will require licensed television service providers to offer a skinny basic television package for $25 by March 2016 and most channels à la carte and in small customized packages by December 2016. Television service providers must begin to offer pick-and-pay or small customized or pre-assembled packages by March 2016. However, smaller television service providers, including those providing analog service, will not be required to offer their customers skinny basic and pick-and-pay options.
Thursday, March 12, 2015
PIAC-CAC are skeptical that today's CRTC's TalkTV CanCon decision will have the effect of motivating Bell, and Rogers and Shaw, to make their content available online to every Canadian as a true "over-the-top" service instead of requiring Canadians to (a) buy a BDU subscription (Bell's Crave) or (b) or an internet or BDU subscription (Rogers or Shaw's Shomi).
Keep up to date with current issues that may concern you
The Battle for Pick-and-Pay and “Skinny” Basic Finally Won
It’s been a long road for PIAC and other consumer interest groups, but were pleased to work, for years, to achieve affordability and choice to broadcasting services for Canadians. Click here to read more.

The Cost of Loyalty Programs By attaching loyalty programs to credit cards consumers may be spending money they don’t have to get these rewards. Click here to read more.



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