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Thursday, July 30, 2015
The Agreement on Internal Trade (AIT) dispute resolution mechanism has a closed consultation process, a lack of third-party oversight and uncertain applicability, according to a new Public Interest Advocacy Centre (PIAC) report. PIAC’s new report, entitled, “Dispute Resolution in the Agreement on Internal Trade: A Consumer Perspective,” concludes that a series of structural, jurisdictional and procedural amendments are required in order for the Agreement to meet its objectives – and serve the ultimate beneficiaries, Canadian consumers – in a more efficient manner.
Wednesday, July 29, 2015
Overall, this project was a very successful collaboration that increased the capacity of each participating organization while simultaneously building working processes between the groups to support that collaboration going forward. The groups expect to draw on this support to react to any federal consumer financial code, should one appear, and to work in the payments system area in a coordinated and competent fashion to protect Canadian consumers and bring forth their views and concerns in consultations and other stakeholder forums.
Wednesday, July 22, 2015
“We are pleased that the CRTC has required competitor access to fibre-to-the-home, which is likely to grow in consumer demand as Canadians expect and need higher Internet speeds,” said John Lawford, Executive Director and Counsel to PIAC. “We hope the decision will ensure competition at the retail level which will provide consumers with more choice and better prices for broadband.”
Wednesday, July 15, 2015
Affordable Access Coalition tells CRTC that all Canadians entitled to at least 5 Mbps today and 25 Mbps by 2020, and proposes subsidies to achieve those goals
Tuesday, May 5, 2015
Canadian cellphone customers are the winners after a decision of the Canadian Radio-television and Telecommunications Commission (CRTC) today to regulate the rates charged by Bell, TELUS and Rogers to smaller wireless providers to roam on their networks, said the Public Interest Advocacy Centre (PIAC).
Monday, April 27, 2015
The Public Interest Advocacy Centre (PIAC) today refiled an application to the Canadian Radio-television and Telecommunications Commission (CRTC) asking that the regulator stop the “shomi” over the top TV service from being offered only to Rogers or Shaw internet customers.
Tuesday, April 7, 2015
The Public Interest Advocacy Centre (PIAC) applauds findings released today by the Office of the Privacy Commissioner of Canada (OPC) regarding Bell Canada’s (Bell) collection and use of information about its customers for behavioural marketing under its “relevant ads program” (RAP).
Tuesday, March 31, 2015
For Articling Year: 2016-2017 Deadline for Application: May 19, 2015 Interviews the weeks of: May 25 and June 1, 2015 Offers will be made: June 17, 2015
Monday, March 30, 2015
A new PIAC report examines the conduct of debt collection agencies in Canada and the impact on consumers. The report recommends a series of measures to provide enhanced protection for consumers, greater guidance for debt collection agencies, and suggested areas where government agencies can increase transparency and streamline debt collection regulations.
Keep up to date with current issues that may concern you
The Battle for Pick-and-Pay and “Skinny” Basic Finally Won
It’s been a long road for PIAC and other consumer interest groups, but were pleased to work, for years, to achieve affordability and choice to broadcasting services for Canadians. Click here to read more.

The Cost of Loyalty Programs By attaching loyalty programs to credit cards consumers may be spending money they don’t have to get these rewards. Click here to read more.



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