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136 results found.
CRTC Denial of TELUS Credit Card Surcharge is Huge Consumer Win
OTTAWA, 8 December 2022 – The Public Interest Advocacy Centre (PIAC) and the National Pensioners Federation (NPF) hailed the decision of the Canadian Radio-television and Telecommunications Commission (CRTC) today to deny TELUS Communications Inc. (“TELUS”) the ability to surcharge its customers a proposed “credit card processing fee”. “No credit card surcharging on telecommunications!” exulted John […]
https://www.piac.ca/2022/12/08/crtc-denial-of-telus-credit-card-surcharge-is-huge-consumer-win/
PIAC comments on Reducing Credit Card Transaction Fees
In September, PIAC commented on the Department of Finance Canada’s Consultation on Reducing Credit Card Transaction Fees. PIAC urged the government to ensure consumers are not collateral damage in the fight between merchants and credit card companies. We recommended that the federal government develop a regulatory framework for credit card transaction fees that includes not […]
https://www.piac.ca/2021/12/14/piac-comments-on-reducing-credit-card-transaction-fees/
PIAC commented on Ontario Alternative Financial Services: High-Cost Credit Consultation
The Ontario government introduced a proposal for providing stronger regulatory protection to users of alternative financial services, such as instalment loans. Payday loans were not considered under this proposal. In our comments, we indicated support for any measures that limit the total cost of borrowing of such high-cost credit agreements. We also made recommendations on […]
Public Interest News, anti-spam, ma limite de crédit, spectrum auctions, financial planners
PIAC agenda, Lawful access, copyright and privacy law reform The upcoming session of the 41st Parliament is expected to give first reading to a number bills of importance to Canadian consumers. PIAC will be paying close attention to bills on lawful access, copyright protection and privacy. This fall the Ottawa-based consumers group plans to release […]
Public Interest News, CRTC roadmap to the future, CRTC road map, Cette drogue qu'on appelle crédit, Quebec-style consumer protection
What’s ahead for Canada’s consumers? No red carpet but no brick wall, Michael Janigan says ”(PIAC) Executive director Michael Janigan is optimistic that he can get action from the new government. … Despite their standard response to let the market take care of consumer problems, the Conservatives will turn to regulation when they think their […]
Public Interest News: $310 million for consumers / Hydro rate shocks / C-36 / Les cartes de crédit / SuperNet / SLAPP
The consumer advocate who took on the telecom giants and got them to pay up: Michael Janigan (PIAC 15/September/2010) “Canadians who find a chunky phone rebate in the mail should consider giving Michael Janigan a call to say thank you. Sure, it was the Canadian Radio-television and Telecommunications Commission that forced the major phone carriers […]
Public Interest News: Rogers regulation / Mauvais service chez Bell Canada / Is your teen on Nexopia / Credit cards / La loi 60 / Globalive / Net neutrality
Rogers asks CRTC for regulations to help collect unpaid bills (PIAC 27/Jan/2010) “Customers porting out mid-contract with unpaid balances are costing Rogers, and most probably other wireless carriers as well, millions of dollars each year,” the company said in its letter. “The task of collecting these unpaid balances is made much more difficult once a […]
Public Interest News: Net throttling appeal / Recours collectif contre The Brick / The TV war / Credit cards beyond reach / Broadband expensive / Satisfy warrant or lose welfare
Campaign for Competitive Broadband: Appeal to Cabinet to reverse net neutrality decision (PIAC 9/Nov/09) “With just 42 days before the federal cabinet must decide on the future of competitive internet service in Canada more than 41 different organizations and companies, including the Canadian Federation of Independent Business, and the Canadian Association of Internet Service Providers, […]
New PIAC Report Studies Importance of Credit Cards to Canadians
While credit cards have become a preferred and sometimes essential means of payment, a growing group of citizens cannot get access to a card. A new report by the Public Interest Advocacy Centre (PIAC) studies the consequences of not being able to obtain a credit card and the use of substitutes by such individuals. The […]
Credit Counselling: A Way Forward
This report provides an overview and a description of the current structure of credit counseling services in Canada. The first part will provide a snapshot of the industry starting with its origins, the types of credit counselling agencies and services they provide; including funding models, accreditation requirements for professional counselors and the challenges that the […]
https://www.piac.ca/research-reports/credit-counselling-a-way-forward/
