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The Cost of Loyalty Programs
Written By Gina Roberts Many Canadians are signed up for loyalty programs because being rewarded for everyday purchases seems beneficial. They add to the ‘shopping experience’. Just swipe for points and savings; but there is a danger to this simple method. PIAC’s “Customer Loyalty Programs: Are Rules Needed?” report shows that ease of use is […]
https://www.piac.ca/2015/04/08/the-cost-of-loyalty-programs/
Debt Collection Industry
New PIAC report, “All Along the Watch Tower: A Review of the Canadian Consumer Debt Collection Industry” OTTAWA, March 30, 2015–Questionable practices by collection agencies, flawed incentive models imposed by creditors and the need for enhanced communication methods by government agencies all may contribute to a frustrating experience for Canadian consumers dealing with the debt […]
https://www.piac.ca/research-reports/debt-collection-industry/
Canada Needs Definition of Affordable Communications
New PIAC report: “No Consumer Left Behind: A Canadian Affordability Framework for Communications Services in a Digital Age” OTTAWA, March 23, 2015 – Canadians need a clear definition of affordability of their communications services if they wish to realize the full potential of these services to connect them to Canadian society, concludes a new report […]
https://www.piac.ca/research-reports/canada-needs-definition-of-affordable-communications/
Consumers unlikely to save money under Visa and MasterCard’s voluntary proposals
FOR IMMEDIATE RELEASE – OTTAWA – The Public Interest Advocacy Centre (PIAC) questions the logic employed by the Minister of Finance that the two voluntary credit card proposals he accepted yesterday, “should ultimately result in lower prices for consumers.” “While Visa and MasterCard did bring forward these proposals, the notion consumers will save significant money […]
PIAC Annual Dinner 2014
The Public Interest Advocacy Centre (PIAC) cordially invites all of our friends and colleagues to the PIAC Annual Dinner 2014. This year we will have a special guest speaker, Mr. Matthew Boswell, Senior Deputy Commissioner of Competition, Criminal Matters and Fair Business Practices Branches. The Annual Dinner will be held on Friday, November 28, 2014 […]
https://www.piac.ca/research-reports/piac-annual-dinner-2014/
TODAY is the LAST DAY to tell the government what you think about banking!!!
TODAY is the last day (until Friday, 28 February 2014 at 5 p.m. eastern time) to tell the federal government what you think about banking in Canada. You will be commenting on the federal government’s document Canada’s Financial Consumer Protection Framework: Consultation Paper , released 3 December 2013. This consultation asks whether Canada should adopt […]
Financial – Links
Note: PIAC is in no way responsible for the content of the websites or activities of the listed organizations. Bank Fees: Make sure you’re not paying too much with Financial Consumer Agency of Canada’s interactive Cost of Banking Guide Credit Card Rates: Select the best credit card for you and answer your questions about credit […]
Tell the government what you think about banking!
WHAT DO YOU THINK OF BANKING IN CANADA? This is the Public Interest Advocacy Centre’s explanation of the federal government’s document Canada’s Financial Consumer Protection Framework: Consultation Paper , released 3 December 2013. You have until 28 February 2013 to reply. We really want you to. Please read on to see how! What’s Happening? The […]
https://www.piac.ca/research-reports/tell-the-government-what-you-think-about-banking/
PIAC Annual Dinner to feature guest speaker Jennifer Stoddart, Privacy Commissioner of Canada
Jennifer Stoddart, Privacy Commissioner of Canada Photo courtesy of the OPC OTTAWA – Thank you to all who attended! The Public Interest Advocacy Centre (PIAC) cordially invites all of our friends and colleagues to the PIAC Annual Dinner 2013. This year we will have a very special guest speaker, Jennifer Stoddart, Privacy Commissioner […]
Consumer Group Calls for Increased Scrutiny of Loyalty Programs
OTTAWA, November 13, 2013 – Consumers need more protection in their loyalty programs, according to a report released today by the Public Interest Advocacy Centre (PIAC) entitled, “Customer Loyalty Programs: Are Rules Needed?” The report based calls for a rebalancing of the scales between consumers and loyalty providers. The report looked at the popularity of […]
