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136 results found.
Consumers Group Calls for Increased Accountability from Financial Planners
OTTAWA – Canadian consumers need increased protection when dealing with the financial planning industry, according to a report released today by the Public Interest Advocacy Centre (PIAC) entitled, “Purse Strings Attached: Towards a Financial Planning Regulatory Framework.” The report, which follows a 2009 investigation of the same industry, reveals that progress has been made in […]
Commissioner’s Findings – Bell Mobility
Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue Kent Ottawa (Ontario) K1A1H3 Tel.: (613) 995-8210 Telec: (613) 947-6850 1-800-282-1376 www.privcom.gc.ca File: 6100-0216 Ms Philippa Lawson Public Interest Advocacy Centre 1 Nicholas Street, Suite 1204 Ottawa, ON K1N7B7 Dear Ms Lawson: This letter constitutes my report of findings […]
https://www.piac.ca/research-reports/commissioners-findings-bell-mobility/
Airline fees, services, advertising and on-time performance
Senate Standing Committee on Transport and Communications April 3, 2012 Speaking notes Michael Janigan Executive Director and General Counsel Public Interest Advocacy Centre (PIAC) Ottawa, ON Introduction The Public Interest Advocacy Centre, (PIAC) is a national non-profit organization based in Ottawa that attempts to provide representation, research and support for the position of the ordinary […]
https://www.piac.ca/research-reports/airline-fees-services-advertising-and-on-time-performance/
Public Interest News, Fees, Miss Grundy UBB, Une surabondance des écolabels, Facebook, Skype
Vertical Integration, PIAC recommends skinny service packages In its final comments filed this month to the CRTC Broadcasting panel examining Vertical Integration, PIAC recommended the adoption of a much reduced (“skinny”) basic service for cable and satellite services that would be costed and capped. PIAC noted that basic service rates have doubled since deregulation (CRTC transcripts) […]
Public Interest News, Vertical integration, Reserve spectrum, Québec s'attaque au sur endettement
Vertical integration, We need rules PIAC says “Canada’s telecommunications regulator needs to set rules to prevent possible “cartel-like behaviour” from telecommunications companies such as Bell and Rogers that also own content such as TV shows that competitors would like to be able to offer online, said Chris Peirce, chief corporate officer for MTS Allstream,” CBC […]
Public Interest News: CRTC is not the villain / UBB / Endettement / Premium Text Messages Study / Anti-spam law / Class-action suits / Salubrité des aliments
CRTC is not the villain: Michael Janigan “Many Canadians view the Canadian Radio Television Telecommunications Commission (CRTC) as a kind of overbearing vice-principal who tells us what we can listen to or watch. For them, the public rebuke the Harper government delivered to the commission on the issue of Internet usage-based billing was immensely satisfying. […]
Mobile Text Messages
Have you ever subscribed to a premium text message? Have you ever gotten a cell phone bill that charged for premium text messages that you didn’t think you signed up for? Have you had problems trying to get these messages or charges stopped? If so, PIAC wants to hear from you! Tell us about the […]
Consumers need more comprehensive protection against late payment penalties
(OTTAWA)— The Public Interest Advocacy Centre (PIAC) today released a 53-page report entitled “A Criminal Rate of Interest: Updating Garland for Consumers” that provides legal updates to the interpretation of usury provisions of the Criminal Code since the Supreme Court of Canada ruled in Garland v. Consumers Gas Co. in 1998 that the definition of […]
PIAC calls for a halt to Bell’s rebate hustle
An Ottawa-based consumer group wants to hold Bell Canada to account over its plan to convert rebates into new two-year contracts. “We are writing with regard the marketing campaign recently launched by Bell Canada and Bell Aliant to dispose of part of the funds in their deferral accounts. This campaign offends consumers, violates the Commission’s […]
https://www.piac.ca/research-reports/piac-calls-for-a-halt-to-bells-rebate-hustle/
Worldwide consumer organisations sign open letter to G20 calling for financial protection for “real people”
Consumers International, which represents 220 consumer organisations in 115 countries including PIAC, urgently wants to see the needs of everyday consumers of financial services pushed to the top of the agenda at this week’s G20 summit. Consumer organisations from 30 countries, including the G20 countries, have signed an open letter pressing the summit attendees to […]
