CRTC Finally Investigating Telecom Sales Practices

Consumers have two more weeks to comment and “change the deal” for the better OTTAWA,...

Open Letter to Facebook: Don't Launch "Messenger Kids" in Canada

OTTAWA – The Public Interest Advocacy Centre (PIAC) today published an open letter to Facebook...

Government Hears Consumers and Orders CRTC to Inquire into Communications Overselling

OTTAWA – The Public Interest Advocacy Centre (PIAC) today welcomed the announcement of a public...

Government Internet Affordability Program Helps Some, Ignores Others

FOR IMMEDIATE RELEASE TORONTO – The Public Interest Advocacy Centre (PIAC) today reacted to Innovation,...

Huge increase in consumer complaints requires CRTC to investigate

FOR IMMEDIATE RELEASE OTTAWA – Consumer complaints to the Commission for Complaints for Telecom-television Services...

FCAC confirms banks “mis-selling” products to consumers

Report shows Canada needs a Financial Consumer Code TORONTO, March 20, 2018 – Two of...

CRTC throws consumers to telco sales dogs

“You’re on your own” if you get upsold or oversold while buying communications services OTTAWA,...

CRTC widens the digital divide

Lower-income Canadians will have to rely upon the market or hope the Federal government helps...

FAIR Canada and PIAC Welcome Steps to Ensure Compliance with OBSI Requirements

FAIR Canada and PIAC welcome the CSA, IIROC and MFDA taking a step in the...