News
The Public Interest Advocacy Centre shares the latest news, media releases and blog posts about our consumer protection work. Check back for updates or subscribe to our newsletter.
PIAC has moved!
PLEASE NOTE, effective 1 November 2024, the Public Interest Advocacy Centre (PIAC) and the Public Interest Research Centre (PIRC) have moved to: 314-225 Metcalfe St OTTAWA ON K2P 1P9 CANADA Our phone number remains: 613-562-4002 We thank you in advance for updating your records. If you have any questions or concerns, please contact […]
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Government Hears Consumers and Orders CRTC to Inquire into Communications Overselling
OTTAWA – The Public Interest Advocacy Centre (PIAC) today welcomed the announcement of a public...

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Government Internet Affordability Program Helps Some, Ignores Others
FOR IMMEDIATE RELEASE TORONTO – The Public Interest Advocacy Centre (PIAC) today reacted to Innovation,...

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Huge increase in consumer complaints requires CRTC to investigate
FOR IMMEDIATE RELEASE OTTAWA – Consumer complaints to the Commission for Complaints for Telecom-television Services...

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FCAC confirms banks “mis-selling” products to consumers
Report shows Canada needs a Financial Consumer Code TORONTO, March 20, 2018 – Two of...

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CRTC throws consumers to telco sales dogs
“You’re on your own” if you get upsold or oversold while buying communications services OTTAWA,...

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CRTC widens the digital divide
Lower-income Canadians will have to rely upon the market or hope the Federal government helps...

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FAIR Canada and PIAC Welcome Steps to Ensure Compliance with OBSI Requirements
FAIR Canada and PIAC welcome the CSA, IIROC and MFDA taking a step in the...

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Media Release: CCTS Annual Report Shows Need for Internet Code and Sales Practices Review
Media Release CCTS Annual Report Shows Need for Internet Code and Sales Practices Review FOR...

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Wireless Code Now Stronger for Consumers
CRTC outlaws phone locking; clarifies shared data plan charges OTTAWA, June 15, 2017 – The...