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PIAC News Release

PDF version[pdf file: 0.05mb] Privacy Commissioner finds businesses in breach of law;Consumer groups declare victory and demand compliance In a slew of findings released today, the Privacy Commissioner of Canada upheld the view of consumer advocates that consumers should be provided, up front, with clear, detailed information on how their personal information will be used […]

https://www.piac.ca/2002/10/18/piac-news-release/

Commissioner’s Findings – MBNA Canada Bank

Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue Kent Ottawa (Ontario) K1A1H3 Tel.: (613) 995-8210 Telec.: (613) 947-6850 1-800-282-1376 www.privcom.gc.ca File: 6100-0083 Ms Philippa Lawson Public Interest Advocacy Centre 1 Nicholas Street, Suite 1204 Ottawa, ON K1 N 7B7 Dear Ms Lawson: This letter constitutes my report […]

https://www.piac.ca/research-reports/commissioners-findings-mbna-canada-bank/

Commissioner’s Findings – Loyalty Management Group Canada Inc

Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue Kent Ottawa (Ontario) K1A1H3 Tel.:(613) 995-8210 Telec: (613) 947-6850 1-800-282-1376 www.privcom.gc.ca Oct. 16 2002 File: 6100-0084 Ms Philippa Lawson Public Interest Advocacy Centre 1 Nicholas Street, Suite 1204 Ottawa, ON K1 N 7B7 Dear Ms Lawson: This letter constitutes […]

https://www.piac.ca/research-reports/commissioners-findings-loyalty-management-group-canada-inc/

Commissioner’s Findings – Hudson’s Bay Company

Privacy Commissioner of Canada 112 Kent Street Ottawa, Ontario K1A1H3 Tel.: (613) 995-8210 Fax:(613)947-6850 1-800-282-1376 www.privcom.gc.ca File: 6100-0082 Ms Philippa Lawson Public Interest Advocacy Centre 1 Nicholas Street, Suite 1204 Ottawa, ON K1 N 7B7 Dear Ms Lawson: This letter constitutes my report of findings with regard to the complaint you filed against the Hudson’s […]

https://www.piac.ca/research-reports/commissioners-findings-hudsons-bay-company/

Commissioner’s Findings – Bell Express Vu

Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue Kent Ottawa (Ontario) K1A1H3 Tel.:(613) 995-8210 Telec.: (613) 947-6850 1-800-282-1376 www.privcom.gc.ca File: 6100-0217 Ms Philippa Lawson Public Interest Advocacy Centre 1 Nicholas Street, Suite 1204 Ottawa, ON K1 N 7B7 Dear Ms Lawson: This letter constitutes my report of […]

https://www.piac.ca/research-reports/commissioners-findings-bell-express-vu/

Commissioner’s Findings – Bank of Nova Scotia

Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue Kent Ottawa (Ontario) K1A1H3 Tel.: (613) 995-8210 Telec: (613) 947-6850 1-800-282-1376 www.privcom.gc.ca File: 6100-0085 Ms Philippa Lawson Public Interest Advocacy Centre One Nicholas Street, Suite 1204 Ottawa, ON K1N7B7 Dear Ms Lawson: This letter constitutes my report of findings […]

https://www.piac.ca/research-reports/commissioners-findings-bank-of-nova-scotia/

Bell overcharging for party-line rental phone sets

Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications Commission Ottawa, ON K1A 0N2 BY FAX AND EMAIL Dear Ms. Rheaume: Re: Bell Canada – unauthorized rate increases to party line rental sets; Part VII Application by PIAC for enforcement and relief 1. The following is an application made pursuant to sections 25, 48, 51, 55, […]

https://www.piac.ca/research-reports/bell-overcharging-for-party-line-rental-phone-sets/

Consumer Groups make proposals for 900 service rules

Ms. Ursula Menke Secretary-General Canadian Radio-Television and Telecommunications Commission Ottawa, ON K1A 0N2 BY FAX AND EMAIL Dear Ms. Menke: Re: Public Notice CRTC 2002-2: 900 Service 1. The following comments are submitted on behalf of the Consumers’ Association of Canada, the National Anti-Poverty Organization, and l’Union des consommateurs (“the Consumer Groups”, previously “ARCetal”), pursuant […]

https://www.piac.ca/research-reports/consumer-groups-make-proposals-for-900-service-rules/

Comments on use of charge-backs as a form of consumer protection

Consumer Measures Committee (CMC) c/o Mr. Philip Halliday Office of Consumer Affairs Industry Canada Room 962A, C.D. Howe Bldg. 235 Queen St. Ottawa, ON K1A 0H5 BY FAX AND EMAIL Dear Mr. Halliday: Re: Use of Charge-backs as a form of consumer protection: CMC Stakeholder consultation The following are PIAC’s comments on the CMC Stakeholder […]

https://www.piac.ca/research-reports/comments-on-use-of-charge-backs-as-a-form-of-consumer-protection/

CRTC Price Cap Review – Oral Argument of consumer groups

MS LAWSON: Thank you, Mr. Chairman, Commissioners. Thank you very much for the opportunity to present the views of residential telephone consumers in this very important proceeding, the outcome of which will not only effect the development of competition in this industry, but will also determine whether Canadian rate payers, as well as shareholders and […]

https://www.piac.ca/research-reports/crtc-price-cap-review-oral-argument-of-consumer-groups/

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