OTTAWA, 6 December 2021 – Consumers are struggling with Internet services during the continuing COVID-19 pandemic, said the Public Interest Advocacy Centre (PIAC), citing today’s release of the 2020-21 Annual Report of the Commission for Complaints for Telecom-television Services (CCTS). The CCTC Annual Report shows a 9% year over year increase in consumer complaints during […]

We interview Shelley Robinson, Executive Director of National Capital Freenet, about how the CRTC’s recent reversal of its decision on wholesale internet rates not only challenges smaller ISPs, but virtually guarantees that affordable service will not be extended to lower income Canadians and certainly not at higher speeds.