FOR IMMEDIATE RELEASE
OTTAWA – The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) today sent an open letter to Mr. Jean-Pierre Blais, Chairman of the Canadian Radio-television and Telecommunications Commission (CRTC) regarding the CRTC’s decision to close their complaint about fees charged by telecommunications service providers for providing bills in paper format and to hold a private meeting with the industry. In the letter PIAC and CAC deplore the CRTC’s actions and ask the Chairman to rethink the course the CRTC appears to have chosen.
A copy of the Open Letter (in English and French) is found by following the links:
Open Letter to Chairman of CRTC About Paper Bill Fees
Download File: piac_cac_open_letter_blais_re_pay_to_pay_final.pdf [size: 0.39 mb]
Open Letter to Chairman of CRTC About Paper Bill Fees (version française)
Download File: piac_cac_open_letter_blais_re_pay_to_pay_final_fr.pdf [size: 0.3 mb]
On 30 July 2014, the CRTC replied with the above Letter:
Reply Letter of CRTC, from Barbara Motzney, Chief Consumer Office and Executive Director (English)
Download File: reply_letter_piac_cac_pay_to_pay_en.pdf [size: 0.22 mb]
Reply Letter of CRTC, from Barbara Motzney, Chief Consumer Office and Executive Director (français)
Download File: reply_letter_piac_cac_pay_to_pay_fr.pdf [size: 0.25 mb]
For more information please contact:
John Lawford
Executive Director
Public Interest Advocacy Centre
ONE Nicholas Street, Suite 1204
Ottawa, Ontario
K1N 7B7
(613) 562-4002×25
(613) 447-8125 (cell)
jlawford@piac.ca
Bruce Cran
President
Consumers’ Association of Canada
(604) 418-8359
bcranbiz@telus.net