Our research & reports
Why our reports matter
A key part of the work PIAC does is research, reports and regulatory work to ensure that consumer rights are considered and protected when policy and legislation is being written or revised.
See our latest reports or search our archive to see our research, reports and regulatory work in telecommunications, privacy, financial services, energy and transportation.
Research and Reports Search
Telecommunications & Internet •
CRTC’s Weak Attempt to Settle Paper Bill Fees with Telcos Disrespects Consumers
Jul 23rd, 2014
Telecommunications & Internet •
PIAC releases backgrounder on AWS-3 Auction costs and benefits for consumers
Jul 9th, 2014
Telecommunications & Internet •
Canadian AWS-3 Auction good for consumers: will increase competition; encourage fourth national wireless carrier
Jul 7th, 2014
Telecommunications & Internet •
Public interest groups welcome CRTC decision to make Do-not-call number registrations permanent
Jun 25th, 2014
Telecommunications & Internet •
Non-refundable deposits and fine print a violation of CRTC’s Wireless Code, consumer groups complain
Jun 17th, 2014
Consumer Protection • Report
Consumers Need to be Wary of International Online Transactions
Apr 2nd, 2014
Privacy • Report
Canadian Consumers Need More Protection Dealing with “Free” Services
Mar 26th, 2014
Financial Services • Report
New PIAC report, “Deal of the Day?: Consumer Protection in Online Group Buying Deals”
Mar 19th, 2014
