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  1. Survey and Report by Consumers International Score: 3.9134697914124

    Alternative Dispute Resolution for online consumers: Survey and Report by Consumers ...

  2. Survey of Canadians views (Direct Marketing) Score: 2.8079028129578

  3. Survey Results in English Score: 2.1182968616486

    Available in PDF [pdf file: 0.3mb]

  4. “White-label” ATMs Score: 2.0541582107544

    “White-label” ATMs: ‘taking away' consumers' cash as fast as ...

  5. PIAC: CRTC Deferral Accounts Decision: Telephone customers lose Score: 2.01083111763

    (OTTAWA, February 16, 2006)—The Public Interest Advocacy Centre expressed its dismay with ...

  6. PIAC Reports Score: 1.9498578310013

    PIAC Privacy Reports National Identity Cards, Biometrics and the Consumer: Displacing the ...

  7. PIAC: POLLARA Survey Shows Phone Company Deregulation Plans Unpopular with Canadians Score: 1.6600803136826

    September 7, 2006 For immediate release Attn: News/Business editors PIAC: POLLARA Survey ...

  8. Deregulation of the Canadian Natural Gas Market Score: 1.524362206459

    The Deregulation of the Canadian Natural Gas Market: A Consumer Progress Report This report ...

  9. News Release Score: 1.5164475440979

    Canadians Wary of Private Sector Big Brother: Want Opt-in Approach to Personal Data Use Ottawa ...

  10. Consumers Left Out in the Code Score: 1.4186539649963

    (OTTAWA)— Consumers will face higher transaction costs and lose consumer rights in debit and ...

  11. Achieving Universal Access to the Information Highway Score: 1.3035206794739

    Philippa Lawson Public Interest Advocacy Centre Global Internet Liberty Coalition Conference I ...

  12. Canadians Attitudes to Financial Services Score: 1.2930473089218

    National Survey conducted for PIAC by EKOS Research Associates on Canadians Attitudes to ...

  13. Reply Comments to CRTC on Affiliate Data Sharing Score: 1.2863864898682

    Comments of Action Réseau Consommateur, the Consumers' Association of Canada, and ...

  14. Cover Submission Score: 1.2252839803696

    Philippa Lawson Senior Counsel Ms. Diane Rheaume Secretary-General Canadian Radio-Television ...

  15. Utility Shopping: Are Consumers Ready? Score: 1.1773606538773

    While competition promises many benefits in utility markets, in practice consumers have to be ...

  16. Media Release Score: 1.1508181095123

    Canadians Want Increased Consumer Protection For Internet Services A new study released today by ...

  17. Consumers need more comprehensive protection against late payment penalties  Score: 1.0887594223022

    (OTTAWA)— The Public Interest Advocacy Centre (PIAC) today released a 53-page report entitled ...

  18. PIAC says government issues contradictory broadband and wireless (Globalive) decisions  Score: 1.0558950901031

    While consumers welcome the Cabinet decision to allow Globalive to enter the wireless market, ...

  19. Proposed Acquisition by TELUS Mobility of Microcell Score: 0.98152738809586

    FAX: (819) 997-0324 Mr. Gaston Jorre Senior Deputy Commissioner Competition Bureau 50 Victoria ...

  20. Marketing Score: 0.97539848089218

  21. Telemarketing Irks Canadians Score: 0.96700417995453

    Ottawa NEWS RELEASE TELEMARKETING IRKS CANADIANS Canadians are getting fed up with ...

  22. Comments to CRTC on Affiliate Data Sharing Score: 0.93440848588943

    Comments of Action Réseau Consommateur, the Consumers' Association of Canada, and ...

  23. Declaration of telecommunications principles in the public interest of all Canadians Score: 0.93023836612701

    A Background document is also available and information to sign on to this declation can be found ...

  24. Résultats en français Score: 0.92489206790924

    Version en PDF [pdf file: 0.39mb]

  25. PIAC Comments on Spam Score: 0.92482560873032

    Industry Canada Discussion Paper:E-mail Marketing: Consumer Choices and Business ...

  26. Initial comments Score: 0.86915922164917

    Philippa Lawson Senior Counsel (613) 562-4002 x.24 plawson@piac.ca Ms. Diane ...

  27. Canadians Want Increased Consumer Protection For Internet Services Score: 0.86228877305984

    This Media Release is also available in PDf format [pdf file: 0.02mb] The Full Report in PDF [pdf ...

  28. PIAC Media Releases Score: 0.84568506479263

    PIAC Privacy Media Releases Children’s Privacy Threatened by Play Websites and Social ...

  29. Protecting Personal Information on the Internet: The Canadian Approach Score: 0.84058338403702

    Philippa Lawson Counsel, Public Interest Advocacy Centre CPSR Conference, Boston MA The subject ...

  30. Advocis/POLLARA Report on Canadian’s Views of Banks and Life and Health Insurance Score: 0.83917236328125

    Currently, restrictions prevent banks from selling life and health insurance from their branches. ...

  31. SHOULD CONSUMERS TRUST TRUSTED COMPUTING? Score: 0.83878481388092

    Security of computer systems and networks is a growing concern in today’s society. Although ...

  32. Inadequate approaches to opt-out consent Score: 0.82613402605057

    Also available as a PDF [pdf file: 0.07mb] Philippa Lawson, Counsel (613) 562-4002 ...

  33. Bell Express Vu Score: 0.82511532306671

    Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue ...

  34. Bell Mobility Score: 0.82431799173355

    Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue ...

  35. Permanent holding pattern for Canadian air travellers Score: 0.80630731582642

    Despite advantages and perks, Air Canada fails to deliver dependable service and reasonable prices ...

  36. PIAC Submission to Senate Committee, on Privacy and Security on the Internet Score: 0.79765194654465

    Privacy and Security on the Internet Submission to the Senate Subcommittee on ...

  37. Airline Market Restructuring Score: 0.77444052696228

    Michael Janigan's articles on the Airline Market restructuring have been published at the ...

  38. Consumer groups call for telemarketing controls Score: 0.76086831092834

    CRTC Public Notice 2001-34: Telemarketing Rules Comments of Action Réseau Consommateur, ...

  39. PIAC comments on the telecommunications foreign ownership provisions in the budget Score: 0.75390499830246

    PIAC has been asked about the effect of the loosening of foreign ownership rules on Canadian ...

  40. National Do Not Call List—Making It Work Better For You Score: 0.75212550163269

    The Canada Radio-television and Telecommunications Commission (CRTC) has recently posted a public ...

  41. All along the watchtower: seeking the future of Canada’s payments system Score: 0.75160962343216

    Executive Summary Confusion is impairing the evolution of Canada’s payments system. The Task ...

  42. Media Release (AOL TIME WARNER MERGER) Score: 0.75036436319351

    THE PUBLIC INTEREST ADVOCACY CENTRE (PIAC) CALLS FOR GOVERNMENT ACTION ON AOL TIME WARNER ...

  43. Why Phone Service is Deteriorating for Most Consumers Score: 0.73459410667419

    For Whom Bell Tolls: Why Phone Service is Deteriorating Philippa Lawson Senior Counsel Public ...

  44. Eliminating Phonelessness in Canada: Possible Approaches Second Edition Score: 0.71819090843201

    Full report is available as a PDF [pdf file: 0.28mb] EXECUTIVE SUMMARY Phonelessness: The ...

  45. Are You Sure You Want to Continue? Consumer Authentication at the Crossroads Score: 0.71384751796722

    FOR IMMEDIATE RELEASE Attention: News and Business Editors October 23, 2008 (OTTAWA)—The Public ...

  46. Achieving Universal Access to the Internet: An Impossible Dream? Score: 0.70890539884567

    University of Ottawa, Department of Communications Speaker Series on Communication, Social ...

  47. Bell Nexxia Score: 0.69330447912216

    Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue ...

  48. The Summit on Electronic Commerce Score: 0.69093936681747

    Speaking Notes – Philippa Lawson The growth of electronic commerce is, in many ways, a ...

  49. Background: Declaration of telecommunications principles Score: 0.68622064590454

    Consumers Likely To Pay Price of Proposed Telecommunications Reform In April of this year, in ...

  50. Bell Canada Score: 0.65919059514999

    Privacy Commissioner Commissaire a la protection of Canada de la vie privee du Canada 112, rue ...