Canadians to pay more, have less choice, for Internet

OTTAWA, 27 May 2021 – Consumers likely will lose competitive service options and pay more for Internet as a result of today’s CRTC reconsideration of wholesale Internet rates, the Public Interest Advocacy Centre (PIAC) warned. John Lawford, PIAC Executive Director and General Counsel, decried the decision, saying: “Both the CRTC and the federal government lost […]

Switching Providers Isn’t All About Reasons: It’s Just Hard.

Written by: Alysia Lau, Legal Counsel at PIAC Recently, I took the plunge—I switched internet service providers. Although the switching process itself was as smooth as I could have asked for, the inertia and personal resistance to switching I experienced took me by surprise. I had been with a major Canadian telecommunications provider for several […]