Tag: CRTC

Telecommunications service providers are supposed to ensure customers were made aware of CCTS and the independent dispute resolution service they offer through various methods. PIAC asks whether this is happening consistently. The conclusion is communication service providers, the CCTS and the CRTC can do more to raise public awareness of the CCTS going forward.

Consumer Interest groups (including PIAC) and consumers are finally being heard by the CRTC about the need for more flexible and affordable television services.