October 31, 2013
OTTAWA – The Public Interest Advocacy Centre (PIAC) today encouraged all Canadian consumers to send their input on television services – including their satisfaction with cable, satellite and Internet Protocol television (IPTV) retail packages – to the Canadian Radio-television and Telecommunications Commission (CRTC).
“This is a key opportunity for consumers to comment on an industry that they care deeply about and pay dearly for but have for too long have had very little voice in shaping,” said John Lawford, Executive Director and General Counsel of PIAC.
The CRTC is asking all Canadians to share their views about Canada’s current and future television (TV) system with the Commission. Canadians can find more information and facts on Canada’s current TV system at this post on the CRTC website
The CRTC has stated it would like to hear consumer views on three broad topics:
• Programming: What do you think about what’s on television?
• Technology: What do you think about how you receive television programming?
• Viewer toolkit: Do you have enough information to make informed choices and seek solutions if you’re not satisfied?
“We hope to help Canadians understand the television market, which has lately been complicated by massive mergers such as the recent Bell-Astral deal,” noted Alysia Lau, Legal Counsel for PIAC. “PIAC will shortly be announcing its efforts to facilitate the public’s feedback to the CRTC.”
In the meanwhile, PIAC strongly encourages all Canadians to submit their feedback directly to the CRTC by:
Submitting a comment to the online discussion forum: or
Hosting a Flash! conference discussion: or
Using the CRTC Comment/Answer Form:
Emailing the CRTC at
Writing to the CRTC at:
Ottawa, Ontario
K1A 0N2
Faxing the CRTC: 
For more information please contact:
John Lawford
Executive Director
Public Interest Advocacy Centre
(613) 562-4002×25
(613) 447-8125 (cell)
Alysia Lau
Legal Counsel
(613) 562-4002×38