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Canadian Transportation Agency will begin air passenger protection consultations once legislation comes into force

Thursday, November 9th, 2017
Under proposed legislation now before Parliament, the Canadian Transportation Agency (CTA) will be empowered to make air passenger protection regulations. Canadians will have the opportunity to provide input and participate in the CTA's public consultations.

Proposed Air Passenger Rules Set for Take Off

Tuesday, May 16th, 2017
PIAC welcomes legislation announced today by the federal Minister of Transport, Marc Garneau, to strengthen Canada’s air passenger rights. Part of Bill C-49 gives the Canadian Transportation Agency an opportunity to provide Canadians with a world-leading air passenger complaint regime.

New Airline Passenger Rights Almost Ready for Takeoff

Wednesday, December 21st, 2016
The Transport Minister promises changes that will ensure Passenger RIghts in Canada

Passengers Need New Flight Path for Airline Complaints

Wednesday, August 26th, 2015
In this report, the Public Interest Advocacy Centre (PIAC) called for an Airline Code to champion the rights of Canadian air passengers and an Air Passenger Complaints Commissioner. The report examined current consumer protections and recourse options available to airline passengers in Canada and proposed new models which will strengthen consumer protection in the airline industry moving forward.

Links to PIAC Reports on Transport

Saturday, January 25th, 2014
Transport Reports

Airline fees, services, advertising and on-time performance

Wednesday, May 2nd, 2012
At the time of the transfer of control of Canadian Airlines to Air Canada, PIAC became engaged in the policy debate associated with the restructuring of the industry through its participation in a coalition of organizations under the title the Canadian Association of Airline Passengers (CAIP).

Transport Canada Finally Agrees to Implement All-in Pricing for Air Fares

Friday, December 16th, 2011
Ottawa) The Public Interest Advocacy Centre, a member of the travel industry and consumer coalition the Travel Protection Initiative (TPI) that pushed for all-in price advertising for airline prices in the previous decade, expressed its satisfaction that Transport Canada will finally move ahead to implement the legislation that mandates airline regulations to provide a ticket price to passengers inclusive of all extra charges.

Links to other PIAC documents on Transport

Thursday, November 25th, 2010
Other Transport Documents

Links to PIAC Media Releases on Transport

Thursday, November 25th, 2010
Transport Media Releases

Travel Protection Initiative slams airline advertising decision

Sunday, July 20th, 2008
Today the Travel Protection Initiative, a coalition of Canada’s travel industry and consumer groups, responded to federal Transport minister’s Lawrence Cannon’s submission this week to the House of Commons Standing Committee on Transportation, Infrastructure and Communities that he would not bring into effect the provision of Bill C-11 passed in June of last year that would mandate that airline advertising feature an all-in price.
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