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Open Letter to Facebook: Don’t Launch “Messenger Kids” in Canada

Friday, June 22nd, 2018
The Public Interest Advocacy Centre (PIAC) today published an open letter to Facebook urging the social media giant not to launch the "Facebook Messenger Kids" app in Canada. PIAC's letter points to the collection and retention of young users' actual communications by Facebook, without a clear rationale, something that PIAC claims may, along with other flaws, violate Canadian privacy laws. "This is not a toy," said John Lawford, Executive Director and General Counsel of PIAC. "It is a sophisticated social networking tool with significantly intrusive data collection - and it's intended for kids - who cannot even consent to it themselves." The letter raises a number of concerns that Facebook Messenger Kids, as presently structured, may violate Canadian privacy laws.

PIAC Research Shows Consumers Interested in Universal “Privacy Box”, More Options in Protecting Online Privacy

Wednesday, August 16th, 2017
A new research report shows Canadians value their online privacy and would be interested in the development of a universal “Privacy Box” which would allow them to access standardized privacy settings for online services and applications.

PIAC Participates in Parliamentary Review of PIPEDA

Friday, February 17th, 2017
On February 14, 2017, PIAC appeared before the House of Commons Standing Committee on Access to Information, Privacy and Ethics as part of a review of the Personal Information Protection and Electronic Documents Act (PIPEDA).

PIAC’s Comments on the Office of the Privacy Commissioner of Canada’s Discussion Paper on Privacy and Consent

Thursday, September 22nd, 2016
Canadian consumers generally are not aware of and do not understand how information about their online activities is being collected and used. The problem is not that online businesses are unable to obtain consent, but that consumers’ personal information too often is being used without meaningful consent.

Do the Watchers Need More Watching, New Report Asks

Tuesday, September 8th, 2015
The Public Interest Advocacy Centre (PIAC) releases new report entitled “Off the Grid: Pinpointing Location-based technologies and the Law,” examining whether Canada has sufficient protections in place to address the risks posed by location-based technologies (LBTs). The report also addressed whether Canadian consumers have sufficient disclosure regarding how and when telecommunications service providers collect and use location-based personal information.

Privacy Commissioner: Bell’s approach to privacy a bad RAP

Tuesday, April 7th, 2015
The Public Interest Advocacy Centre (PIAC) applauds findings released today by the Office of the Privacy Commissioner of Canada (OPC) regarding Bell Canada’s (Bell) collection and use of information about its customers for behavioural marketing under its “relevant ads program” (RAP).

Canadian Consumers Need More Protection Dealing with “Free” Services

Wednesday, March 26th, 2014
New PIAC report, “No Such Thing as a Free Lunch: Consumer Contracts and “Free” Services”

CRTC asked to stop Bell Mobility’s “Relevant Ads” Program

Monday, January 27th, 2014
The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) today filed an application challenging Bell Canada’s collection, use and disclosure of customer information gathered from its own wireless customers for behavioural and other marketing.

PIAC Comments on the Draft Regulations to the Canadian Anti-Spam Legislation (CASL)

Tuesday, February 5th, 2013
Canadian consumers have a direct and crucial interest in the timely and efficient implementation of the anti-spam regulations...

Commissioner’s Findings – Bell Mobility

Tuesday, October 16th, 2012
This letter constitutes my report of findings with regard to the complaint you filed against Bell Mobility under the Personal Information Protection and Electronic Documents Act (the Act).
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