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PIAC Position Paper on Digital Contact Tracing Technologies

Wednesday, September 16th, 2020
As part of PIAC's filing a CRTC Part 1 Application Regarding “COVID Alert” App, “ABTraceTogether” App and Related Matters, we filed in the Appendix a Position Paper, giving full exploration of digital contact tracing technologies (DCTTs).  To make this document, A “Privacy-First” Canadian Public Policy Approach to Digital Contact Tracing Technology (“DCTT”) Related to COVID-19 & Future Pandemics, more visible, we have separated this document out at this link. This study was prepared by Deborah Smith-Webber, external counsel to PIAC. PIAC also has discussed our Application to the CRTC regarding COVID Alert and ABTraceTogether, among other DCTTs, in our first "We Fight for That" podcast, which is available for download now. Please subscribe! We are also preparing our next podcast to update you on the status of this Application.

“We fight for that” – PIAC’s podcast launched!

Friday, September 11th, 2020
OTTAWA, 11 September 2020: "We fight for that" - the new podcast from the Public Interest Advocacy Centre (PIAC), launches today. This first episode includes an introduction to PIAC, asking and answering why you, as a Canadian consumer, keep asking "Am I Going Crazy?" when you have a problem with your purchases and subscriptions; and a detailed explanation of PIAC's COVID Alert app CRTC Application, that seeks to limit government access to any personal information from contact-tracing in Canada.  The podcast is available on all major podcast providers.  Please find our main podcast page at this link. We hope you enjoy listening

PIAC Supports Keep Me Posted, a Campaign for Protecting the Consumers’ Right to Choose Paper or Digital Communications

Wednesday, February 6th, 2019
PIAC has joined a global advocacy campaign, Keep Me Posted (KMP), working for the right of every consumer to choose, free of charge, how they receive important information from their service providers – on paper or electronically. PIAC has actively advocated for consumers’ right to receive bills and statements in paper format, free from any fees. In its 2014 report, “How to Pay the Piper: A Primer on Additional Charges to Consumers in Canada for Paper Billing,” PIAC called for the elimination of fees for paper statements and billing, finding that Canadians are paying between $495 and $734 million annually in fees for monthly bills and statements in paper formats to the banking and communications services industries (phone, TV, home internet and wireless).

Consumers 150 Conference Today at Museum of Nature!

Tuesday, September 19th, 2017
Today we welcome you to Consumers 150: The State of Canadian Consumers and Advocacy. The Conference runs today and tomorrow at the Museum of Nature. We have an exciting line up of panel discussions and special guests who are eager to share their insights about issues that matter to Canadian consumers like you.

Summer Newsletter: The View from Under the Bus

Tuesday, August 1st, 2017
On St. Patrick’s Day, 2017, BCE Inc. (Bell) completed its purchase of Manitoba Telecom Services Inc. (“MTS”). The Competition Bureau made a deal to allow this. No surprise there. They always do. Green beer and whiskeys for all!

World Consumer Rights Week Wrap-Up

Friday, March 17th, 2017
We hope that you've enjoyed the updates we've had over this week, and we hope that you'll consider joining us in September for the Consumers 150 event we announced in our Wednesday update. The issues we discussed in our posts this week, such as privacy and affordability, are cornerstones of PIAC's work over the last 40 years.

Canada Leads Fight Against Spam

Thursday, March 16th, 2017
Canadians benefit from some of the world’s strongest protections against spam. Canada’s Anti-Spam legislation generally keeps business from sending spam unless the recipient has provided express prior consent and can easily unsubscribe. This is the great Canadian innovation: trust consumers and citizens to control their privacy in the marketplace not marketers.

Canadian Consumer Groups Launch Consumers 150: The State of Canadian Consumers and Advocacy, September 19-20, 2017

Wednesday, March 15th, 2017
As part of World Consumer Rights Day, PIAC is pleased to announce Consumers 150: The State of Canadian Consumers and Advocacy, on September 19th and 20th, 2017. This two-day event in Ottawa during Canada’s 150th birthday will analyze a series of contemporary issues facing Canadian consumers. Consumers 150 will also facilitate a discussion of how to meet present and future challenges associated with consumer advocacy in Canada.

World Consumer Rights Day 2017: Building a Digital World Consumers Can Trust

Monday, March 13th, 2017
On Wednesday, March 15th, PIAC will be celebrating World Consumer Rights Day by joining a global campaign to build a #BetterDigitalWorld that promotes access, participation and innovation that is good for consumers, the economy and society.

Make a New Year’s Resolution: Take Advantage of Competition

Thursday, January 7th, 2016
This is an article produced by the Competition Bureau. We are hosting it for consumers and although PIAC was not involved in its writing, it offers great advice.
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