Wednesday, February 6th, 2019
PIAC has joined a global advocacy campaign, Keep Me Posted (KMP), working for the right of every consumer to choose, free of charge, how they receive important information from their service providers – on paper or electronically.
PIAC has actively advocated for consumers’ right to receive bills and statements in paper format, free from any fees. In its 2014 report, “How to Pay the Piper: A Primer on Additional Charges to Consumers in Canada for Paper Billing,” PIAC called for the elimination of fees for paper statements and billing, finding that Canadians are paying between $495 and $734 million annually in fees for monthly bills and statements in paper formats to the banking and communications services industries (phone, TV, home internet and wireless).
Tuesday, September 19th, 2017
Today we welcome you to Consumers 150: The State of Canadian Consumers and Advocacy. The Conference runs today and tomorrow at the Museum of Nature. We have an exciting line up of panel discussions and special guests who are eager to share their insights about issues that matter to Canadian consumers like you.
Tuesday, August 1st, 2017
On St. Patrick’s Day, 2017, BCE Inc. (Bell) completed its purchase of Manitoba Telecom Services Inc. (“MTS”). The Competition Bureau made a deal to allow this. No surprise there. They always do. Green beer and whiskeys for all!
Friday, March 17th, 2017
We hope that you've enjoyed the updates we've had over this week, and we hope that you'll consider joining us in September for the Consumers 150 event we announced in our Wednesday update. The issues we discussed in our posts this week, such as privacy and affordability, are cornerstones of PIAC's work over the last 40 years.
Thursday, March 16th, 2017
Canadians benefit from some of the world’s strongest protections against spam. Canada’s Anti-Spam legislation generally keeps business from sending spam unless the recipient has provided express prior consent and can easily unsubscribe. This is the great Canadian innovation: trust consumers and citizens to control their privacy in the marketplace not marketers.
Wednesday, March 15th, 2017
As part of World Consumer Rights Day, PIAC is pleased to announce Consumers 150: The State of Canadian Consumers and Advocacy, on September 19th and 20th, 2017. This two-day event in Ottawa during Canada’s 150th birthday will analyze a series of contemporary issues facing Canadian consumers. Consumers 150 will also facilitate a discussion of how to meet present and future challenges associated with consumer advocacy in Canada.
Monday, March 13th, 2017
On Wednesday, March 15th, PIAC will be celebrating World Consumer Rights Day by joining a global campaign to build a #BetterDigitalWorld that promotes access, participation and innovation that is good for consumers, the economy and society.
Thursday, January 7th, 2016
This is an article produced by the Competition Bureau. We are hosting it for consumers and although PIAC was not involved in its writing, it offers great advice.
Friday, October 30th, 2015
PIAC noted passage of legislation in the province of Ontario to reinforce the rights of citizens to speak out on matters of public interest.
Thursday, July 30th, 2015
The Agreement on Internal Trade (AIT) dispute resolution mechanism has a closed consultation process, a lack of third-party oversight and uncertain applicability, according to a new Public Interest Advocacy Centre (PIAC) report.
PIAC’s new report, entitled, “Dispute Resolution in the Agreement on Internal Trade: A Consumer Perspective,” concludes that a series of structural, jurisdictional and procedural amendments are required in order for the Agreement to meet its objectives – and serve the ultimate beneficiaries, Canadian consumers – in a more efficient manner.