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The Way Forward Unclear to Online Video Consumers

Thursday, March 12th, 2015
OTTAWA, March 12, 2015 – The Public Interest Advocacy Centre (PIAC) today expressed concern that Canadians wishing to access new online video services such as CraveTV and shomi will continue to be shut out from such services unless they subscribe to affiliated subscription TV services.

PIAC-CAC Challenge Tied Selling of Canadian online streaming services “CraveTV” and “shomi”

Friday, February 6th, 2015
The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC, together PIAC-CAC) filed two applications with the Canadian Radio-television and Telecommunications Commission (the CRTC) today, challenging the tied selling of two online streaming services linked to the consumption of other telecommunications or broadcasting services.

OTA is Here to Stay

Thursday, February 5th, 2015
The CRTC preserved an important and affordable alternative to subscription TV (cable, satellite and IPTV) with its decision to require local broadcasters to maintain their Over-the-air (OTA) transmitters.

PIAC commends CRTC “Talk TV” decision to maintain over-the-air television

Thursday, January 29th, 2015
The Public Interest Advocacy Centre (PIAC) commends the Canadian Radio-television and Telecommunications Commission’s decision to require local television stations to maintain over-the-air (OTA) signals.

30 Day Cancellation Fees Cancelled

Thursday, January 22nd, 2015
The past precedent PIAC set when they worked to end 30 day cancellation fees for cell phones will now be the rule through internet, cable TV and wire-line phone services.

Paying to Pay Going Away

Sunday, November 30th, 2014
If you’ve received a paper bill from a communications service provider in the last few years, be it for TV, internet, or phone, it’s likely you saw an extra charge on that bill for the bill. This is the practice of ‘pay to pay’, where companies charge the consumer for the bill that they’re sending.

Let’s Talk TV – Day 5

Tuesday, October 7th, 2014
Day 5 of the Canadian Radio-television and Telecommunications Commission’s (the “Commission”) Let’s Talk TV hearing could be categorized as the day with unique perspectives. The last four days has seen relative similarity between the type of intervener (e.g. broadcaster, distributor, content creator) and their positions. By contrast, today saw a number of speakers with different perspectives compared to their counterparts, or speakers with relatively unique roles in the broadcasting system.

Let’s Talk TV Day 4

Friday, September 12th, 2014
Day 4 of the Canadian Radio-television and Telecommunications Commission’s (“CRTC”) Let’s Talk TV hearing was largely focused on issues with back-end business dealings in the ‘wholesale’ market, between broadcasting distributors (such as a local cable company) and programming distributors (i.e., content owners). It was suggested many times today that the unhealthy wholesale market has significance consequences for the lack of choice consumers face at the retail level.

Let’s Talk TV Day 3

Thursday, September 11th, 2014
Day 3 of the Canadian Radio-television and Telecommunications Commission’s (“CRTC”) Let’s Talk TV hearing, a packed day of eight speakers, quickly turned into ‘the Bell subsidiaries… and others.’ Bell Canada, speaker number two, started around 9:30am and finished at 3:15pm, split by a morning break and a lunch break. The remaining six speakers took until roughly 9:15pm to be heard, over 12 hours after the hearing began.

Let’s Talk TV Day 2

Tuesday, September 9th, 2014
Day 2 of the Let’s Talk TV hearing began with Irene Berkowitz, a PhD Candidate and instructor at Ryerson University, who has been researching the changes in media landscape and specifically how to future-proof Canadian broadcasting.
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