Broadcasting

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Broadcasting:

  • Is one-way communication
  • Includes over-the-air and satellite delivered radio and television transmission, cable TV and radio, video on demand services, pay-per-view television, and Internet-delivered television (IPTV)
  • Involves the transmission of programs for reception by the public by means of a receiving apparatus
  • Can be encrypted, and is not intended for viewing in a public setting
  • Has its own law which defines it, the Broadcasting Act

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Fixing TV Service Will Keep Complaints Commissioner Busy

Thursday, April 6th, 2017
Over the last six months, Canadians made 2,734 complaints about their television services to the Commissioner for Complaints for Telecommunications Services (CCTS). That is more complaints than the CCTS received in relation to wireless, internet, local voice, or long-distance voice services. What makes this particularly surprising is that the CCTS cannot yet address complaints about TV services– it won’t be able to until September 2017, when the “TV Service Provider Code” comes into effect.

Looking Towards CanCon’s Future

Wednesday, December 21st, 2016
A review of Canadian Content shows consumers want Canada’s culture to grow beyond our borders.

Survey Finds Canadians Want Can Con To Succeed, Differ On How to Support It

Wednesday, December 7th, 2016
PIAC files submission to Heritage Canada’s Canadian Content consultations: Canadian content should be supported but not by forfeiting affordable access to broadband.

CRTC Misses Opportunity to Create Future for Community TV

Wednesday, June 15th, 2016
The Public Interest Advocacy Centre (PIAC) expressed disappointment in the Canadian Radio-Television and Telecommunications Commission’s (CRTC) new policy framework for local and community television issued today. “The Commission had an opportunity to create space and growth for communities – especially marginalized communities – who wanted to operate stations which would reflect their needs and values,” said Alysia Lau, Legal Counsel at PIAC. “Instead, this decision has made it harder for any independent community group to find its footing in a system dominated by the television providers. We’re going to see less ‘community’ in community TV.”

CRTC Saves Consumers Money with Simple Cancellation Rule

Thursday, May 5th, 2016
The Consumers' Association of Canada (CAC) and the Public Interest Advocacy Centre (PIAC) hailed CRTC decisions today that create a simple rule: consumers should never have to pay cancellation fees after terminating telecommunications or broadcasting services or switching providers.

Canadian Telecom and TV Customers Can Look Forward to More Work from the Commissioner for Complaints for Telecommunications Services (CCTS)

Thursday, March 17th, 2016
PIAC responds to the Canadian Radio-Television and Telecommunications Commission’s (CRTC) decision today to ensure phone, Internet and television customers of the major service providers can bring their complaints to the Commissioner for Complaints for Telecommunications Services (CCTS).

CRTC Television Code A Positive Start for Canadian TV Customers

Thursday, January 7th, 2016
The Public Interest Advocacy Centre (PIAC) supports the Canadian Radio-television and Telecommunications Commission (CRTC) decision today to establish a mandatory Television Service Provider Code with consumer protections for TV customers.

Consumers Can Expect New “Television Code” and a TV Service Ombudsman

Thursday, March 26th, 2015
The Public Interest Advocacy Centre (PIAC) commends the Canadian Radio-television and Telecommunications Commission (CRTC) for its decision to initiate a proceeding to create a code of conduct for all cable, satellite and IPTV television service providers and to provide an independent ombudsman for television service complaints.

Pick-and-Pay and Skinny Basic are a GO

Thursday, March 19th, 2015
The Public Interest Advocacy Centre (PIAC) supports the decision made by the Canadian Radio-television and Telecommunications Commission (CRTC) today to increase choice and flexibility for Canadian television consumers. The latest CRTC Let’s Talk TV decision will require licensed television service providers to offer a skinny basic television package for $25 by March 2016 and most channels à la carte and in small customized packages by December 2016. Television service providers must begin to offer pick-and-pay or small customized or pre-assembled packages by March 2016. However, smaller television service providers, including those providing analog service, will not be required to offer their customers skinny basic and pick-and-pay options.

Statement from PIAC regarding OTT services in CRTC’s TalkTV CanCon decision

Thursday, March 12th, 2015
PIAC-CAC are skeptical that today's CRTC's TalkTV CanCon decision will have the effect of motivating Bell, and Rogers and Shaw, to make their content available online to every Canadian as a true "over-the-top" service instead of requiring Canadians to (a) buy a BDU subscription (Bell's Crave) or (b) or an internet or BDU subscription (Rogers or Shaw's Shomi).
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