PIAC Reports

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PIAC REPORT: Spyware: Looking Out for Consumers

Monday, February 26th, 2007
Spyware is essentially software that limits users’ control over their computers, and often is installed surreptitiously. Historically much of this type of software tracked users’ online behaviour and delivered pop-up advertising, leading to the label “spyware”. Its association with pop-up advertising and its difficult uninstall methods soon led to its reputation as an Internet scourge. “Spyware” as a broad category now includes many behaviours beyond spying, from the more ‘innocent’ displaying of advertisements right through to the delivery of viruses allowing for the remote control of the user’s computer.

Radio Frequency Identification (RFID) and Privacy: Shopping into Surveillance

Wednesday, February 15th, 2006
Radio Frequency Identification (RFID) is a technology that allows people and objects to be identified and tracked via a radio frequency signal. This report looks at privacy issues surrounding the likely use of RFID by major retailers, and suggests limits to these systems consistent with present privacy laws, as well as comments on whether the present privacy law regimes adequately protect consumers from retail surveillance. As this is a new technology, the report will seek to define the new technology, and to report on its applications and likely applications thus far as well as to report on consumer attitudes to the technology.

Consumer Privacy and State Security: Losing Our Balance

Tuesday, November 30th, 2004
Report: Consumer Privacy and State Security: Losing Our Balance

Commissioner’s Findings – MBNA Canada Bank

Wednesday, October 16th, 2002
This letter constitutes my report of findings with regard to the complaint you filed against MBNA Canada Bank (MBNA) under the Personal Information Protection and Electronic Documents Act (the Act).

Commissioner’s Findings – Loyalty Management Group Canada Inc

Wednesday, October 16th, 2002
This letter constitutes my report of findings with regard to the complaint you filed against the Loyalty Management Group Canada Inc. (Loyalty) under the Personal Information Protection and Electronic Documents Act (the Act).

Commissioner’s Findings – Hudson’s Bay Company

Wednesday, October 16th, 2002
This letter constitutes my report of findings with regard to the complaint you filed against the Hudson's Bay Company (HBC) under the Personal Information Protection and Electronic Documents Act (the Act).

Commissioner’s Findings – Bell Nexxia

Wednesday, October 16th, 2002
This letter constitutes my report of findings with regard to the complaint you filed against Bell Nexxia under the Personal Information Protection and Electronic Documents Act (the Act).

Commissioner’s Findings – Bell Express Vu

Wednesday, October 16th, 2002

Commissioner’s Findings – Bell Canada

Wednesday, October 16th, 2002
This letter constitutes my report of findings with regard to the complaint you filed against Bell Canada (Bell) under the Personal Information Protection and Electronic Documents Act.

Commissioner’s Findings – Bank of Nova Scotia

Wednesday, October 16th, 2002
This letter constitutes my report of findings with regard to the complaint you filed against the Bank of Nova Scotia (Scotiabank) under the Personal Information Protection and Electronic Documents Act (the Act).
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