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Revised Letter Findings – Bell Mobility Complaint

Office of the Commissariat
Privacy Commissioner a la protection de
of Canada la vie privee du Canada
112 Kent Street
Ottawa, Ontario
K1A1H3

Tel.:(613) 995-8210
Fax:(613)947-6850
1-800-282-1376
www.privcom.gc.ca

As you may be aware, the Public Interest Advocacy Centre (PIAC) received a letter of finding from this Office, dated October 16, 2002, with regard to the complaint that Phillipa Lawson filed against Bell Mobility (Mobility), under the Personal Information Protection and Electronic Documents Act (the Act). She was complaining, on behalf of the Public Interest Advocacy Centre, about the information practices of Bell Mobility. She alleged that Mobility failed to bring to the attention of its customers its policy of sharing customer data with affiliates for secondary marketing purposes, and the opportunity for customers to opt-out of such disclosure practices. Subsequent to the October 16th letter, our Office received additional information and made further detailed inquiries regarding Mobility’s collection, use and disclosure practices. We have determined that it is appropriate in this instance to issue this revised letter of finding.

Complete Letter Available in PDF [pdf file: 0.63mb]

 

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