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Tell us your story!
Please contact us with your stories and questions.
Is there any way I can prevent annoying telemarketing calls?
Yes, there is. The CRTC (Canadian Radio-television and Telecommunications Commission) is set to launch the National Do Not Call List. You can get on the list starting on September 30, 2008.
I’ve heard about the DNCL—what is it, exactly?
The National Do Not Call List is a free service designed to assist Canadians by reducing the number of telemarketing calls they receive.
If I’m on the DNCL, I won’t hear from telemarketers anymore?
Not quite! Some telemarketing calls are exempt from the National Do Not Call List, such as those from charities, political parties, and companies that you do business with. However, telemarketers that are subject to the rules of the National Do Not Call List will stop calling you 31 days after you are on the list.
How does it work?
It’s easy: register your telephone number(s) with the National Do Not Call List by telephone or on the Internet and you will be removed from many telemarketers’ call lists within 31 days of your registration.
Okay, it sounds great! How do I register?
You can register online at www.LNNTE-DNCL.gc.ca , or by telephone at (toll-free): 1-866-580-DNCL (1-866-580-3625). Persons who are deaf or hard of hearing may call (toll free): 1-888-DNCL-TTY (1-888-362-5889).
There are other websites that offer to put people on the DNCL. Are they safe?
Absolutely NOT! Only trust the official CRTC and DNCL websites for the service listed here—they are completely safe. All other websites that offer this service or demand a fee may be fraudulent or lead to increased telemarketing calls. Registration is easy and free at the DNCL website or by calling the DNCL’s toll-free number.
I’d like more information before I register.