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Under proposed legislation now before Parliament, the Canadian Transportation Agency (CTA) will be empowered to make air passenger protection regulations. The CTA will begin consultations on the new regulations once the bill comes into force.
Consultations will include an online questionnaire, written submissions, and public consultations in cities across Canada.
Canadians will have the opportunity to provide input and participate in the CTA’s public consultations. Come back to this page in the coming weeks when we will have more information about how you can participate.
In the meantime, the CTA has released a video explaining its mandate to protect consumers, the resources available to you when you encounter problems with airlines, and an announcement about the upcoming consultations. Watch the CTA’s video below.