Category: Uncategorized

Internet Freedom Commentary: Why the CRTC’s zero-rating decision was the right thing to do

Friday, May 5th, 2017
PIAC Executive Director and General Counsel John Lawford explains the CRTC’s decision to disallow Vidéotron’s “Unlimited Music” offer and effectively most similar “differential pricing” or “zero-rating” deals. Mr. Lawford notes that under Canadian telecommunications law, Internet Service Providers must follow the principle of non-discrimination. The CRTC was merely upholding the law; Internet Service Providers are subject to common carriage rules and must effectively transfer all data, to all persons, equally.

#UnitedAirlines: Why Canada Needs Air Passenger Protection Rules Today

Thursday, April 13th, 2017
The United Airlines Incident in the United States this week reinforces PIAC's continued call for an Airline Code and an Air Passenger Complaints Commissioner in Canada. See how you can help.

Next Steps on the Loyalty Points Story

Thursday, January 19th, 2017
In December 2016 the Ontario Legislature passed Bill 47, Protecting Rewards Points Act, prohibiting the expiry dates on reward points programs based on time alone. This led many to conclude this story is over. However, PIAC believes what happens next may provide greater protections for loyalty program members in Ontario.

Popping the Hood: Car Stress Suggestions

Thursday, January 12th, 2017
PIAC provides resources on how to approach car ownership concerns in response to recent letters and email messages from Canadians.

What is ‘Affordability’?

Thursday, June 18th, 2015
Affordability is perceived in differently depending on who you are. It’s not easily defined, but PIAC has made the effort to identify what ‘affordability’ can mean to some Canadians.

The Cost of Loyalty Programs

Wednesday, April 8th, 2015
By attaching loyalty programs to credit cards consumers may be spending money they don’t have to get these rewards.
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