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		<title>We Fight for That podcast, Episode 32 &#8211; The Big Fix</title>
		<link>https://www.piac.ca/2024/11/13/we-fight-for-that-podcast-episode-32-the-big-fix/</link>
					<comments>https://www.piac.ca/2024/11/13/we-fight-for-that-podcast-episode-32-the-big-fix/#respond</comments>
		
		<dc:creator><![CDATA[j.lawford]]></dc:creator>
		<pubDate>Wed, 13 Nov 2024 15:54:50 +0000</pubDate>
				<category><![CDATA[Competition Law]]></category>
		<category><![CDATA[Consumer Protection]]></category>
		<category><![CDATA[Financial Services]]></category>
		<category><![CDATA[Grocery pricing]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Telecom]]></category>
		<guid isPermaLink="false">https://www.piac.ca/?p=3611</guid>

					<description><![CDATA[<p>EPISODE SUMMARY New PIAC Executive Director and General Counsel, Geoff White, is pleased to take the reins of the podcast and interviews Denis Hearn and Vass Bednar about their urgent, clear and accessible book, &#8220;The Big Fix&#8221;, which seeks to explain why Canada has a competition problem and how to fix it. EPISODE NOTES Geoff [&#8230;]</p>
<p>The post <a href="https://www.piac.ca/2024/11/13/we-fight-for-that-podcast-episode-32-the-big-fix/">We Fight for That podcast, Episode 32 &#8211; The Big Fix</a> appeared first on <a href="https://www.piac.ca">Public Interest Advocacy Centre</a>.</p>
]]></description>
										<content:encoded><![CDATA[<div class="sc-episode-details-show-notes">
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<h3 class="sc-episode-details-show-notes-text-heading">EPISODE SUMMARY</h3>
<p class="sc-episode-details-description-p">New PIAC Executive Director and General Counsel, Geoff White, is pleased to take the reins of the podcast and interviews Denis Hearn and Vass Bednar about their urgent, clear and accessible book, &#8220;The Big Fix&#8221;, which seeks to explain why Canada has a competition problem and how to fix it.</p>
</div>
<div class="sc-episode-details-show-notes-text">
<h3 class="sc-episode-details-show-notes-text-heading">EPISODE NOTES</h3>
<div>
<p>Geoff White, PIAC&#8217;s new Executive Director and General Counsel interviews authors Denise Hearn and Vass Bednar about their eye-opening new book, &#8220;The Big Fix&#8221;, which reveals the extent of Canada&#8217;s inability to get competition in Canada right. Canadians pay too much, have limited market choices, little control of their shopping experience and suffer intrusive surveillance mostly due to the inability of Canadian regulators to halt mergers in areas such as food retailing, telecommunications, financial services and even veterinary services.</p>
<p>Hearn and Bednar outline their potential solutions to address this market power, to provide a democratic and consumer-driven solution to make the market less &#8220;fixed&#8221; against Canadians. These include not only a more stringent review of mergers but also a &#8216;whole of government&#8217; approach to competition effects on all parts of the economy. Gosh, they even discuss the prospect of structural separation in telecommunications and promotion of human flourishing as an outcome of markets. This is a refreshing and provocative discussion about putting consumers first &#8211; a goal PIAC has pursued for 40 plus years, and will pursue in the future.</p>
<p><a href="https://sutherlandhousebooks.com/product/the-big-fix/">Buy the book</a> from Sutherland House: https://sutherlandhousebooks.com/product/the-big-fix/</p>
<p>Listen to the podcast:</p>
<p><a href="https://wefightforthat.simplecast.com/episodes/the-big-fix">https://wefightforthat.simplecast.com/episodes/the-big-fix</a></p>
</div>
<div>
<p><a href="https://www.canadahelps.org/dn/14349"><strong>Make a donation</strong></a> to PIAC, right now, through Canada Helps: https://www.piac.ca/become-a-donor/</p>
</div>
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<div class="sc-episode-details-meta-data-table">
<div class="sc-episode-details-meta-data-table-row">
<div class="sc-episode-details-meta-data-label">SHOW CONTRIBUTORS</div>
<div class="sc-episode-details-meta-data-value">
<div>Denise Hearn</div>
<div>Vass Bednar</div>
<div>Geoff White</div>
</div>
</div>
</div>
<p>The post <a href="https://www.piac.ca/2024/11/13/we-fight-for-that-podcast-episode-32-the-big-fix/">We Fight for That podcast, Episode 32 &#8211; The Big Fix</a> appeared first on <a href="https://www.piac.ca">Public Interest Advocacy Centre</a>.</p>
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		<title>PIAC joins in Open Letter to Finance Minister requesting OBSI be designated only bank ombuds</title>
		<link>https://www.piac.ca/2022/02/24/piac-joins-in-open-letter-to-finance-minister-requesting-obsi-be-designated-only-bank-ombuds/</link>
					<comments>https://www.piac.ca/2022/02/24/piac-joins-in-open-letter-to-finance-minister-requesting-obsi-be-designated-only-bank-ombuds/#respond</comments>
		
		<dc:creator><![CDATA[j.lawford]]></dc:creator>
		<pubDate>Thu, 24 Feb 2022 14:58:24 +0000</pubDate>
				<category><![CDATA[Financial Services]]></category>
		<category><![CDATA[banking]]></category>
		<category><![CDATA[Canada]]></category>
		<category><![CDATA[Complaints]]></category>
		<category><![CDATA[OBSI]]></category>
		<guid isPermaLink="false">https://www.piac.ca/?p=3319</guid>

					<description><![CDATA[<p>OTTAWA &#8211; 24 February 2022 &#8211; Today the Public Interest Advocacy Centre (PIAC) joined leading Canadian consumer groups in an Open Letter to Finance Minister and Deputy Prime Minister, Chrystia Freeland, requesting the Minister designate the Ombudsman for Banking Services and Investments (OBSI) as Canada&#8217;s only consumer banking complaints Ombuds service. &#8220;We have been asking [&#8230;]</p>
<p>The post <a href="https://www.piac.ca/2022/02/24/piac-joins-in-open-letter-to-finance-minister-requesting-obsi-be-designated-only-bank-ombuds/">PIAC joins in Open Letter to Finance Minister requesting OBSI be designated only bank ombuds</a> appeared first on <a href="https://www.piac.ca">Public Interest Advocacy Centre</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>OTTAWA &#8211; 24 February 2022 &#8211; Today the Public Interest Advocacy Centre (PIAC) joined leading Canadian consumer groups in an <a href="https://www.globenewswire.com/news-release/2022/02/24/2391376/0/en/Open-Letter-Strengthening-Canada-s-Complaint-Handling-System-for-Bank-Customers.html">Open Letter to Finance Minister and Deputy Prime Minister, Chrystia Freeland</a>, requesting the Minister designate the <a href="https://www.obsi.ca/">Ombudsman for Banking Services and Investments (OBSI)</a> as Canada&#8217;s only consumer banking complaints Ombuds service.</p>
<p>&#8220;We have been asking for the Department of Finance to ensure independent, fair and expeditious resolution of consumer banking complaints by creating a single ombudsman service <a href="https://www.piac.ca/research-reports/financial-consumers-betrayed-by-finance-ministers-obsi-decision-2/">for over ten years</a>,&#8221; said John Lawford, PIAC Executive Director and General Counsel. &#8220;We almost gave up hope, but in the Finance Minister&#8217;s <a href="https://pm.gc.ca/en/mandate-letters/2021/12/16/deputy-prime-minister-and-minister-finance-mandate-letter">Mandate Letter</a>, it directed the Minister to create &#8216;a single, independent ombudsperson, with the power to impose binding arbitration, to address consumer complaints involving banks.&#8217; So, we are requesting the Minister go ahead and right this historical consumer problem.&#8221;</p>
<p>PIAC recently recorded an episode of its <a href="https://wefightforthat.simplecast.com/episodes/banking-complaints-roadmap-or-roadkill">&#8220;We Fight for That&#8221; podcast discussing consumer banking complaints in Canada</a> in detail.</p>
<p>For more information, please contact:</p>
<p>Public Interest Advocacy Centre (PIAC)</p>
<p>John Lawford<br />
Executive Director and General Counsel<br />
Public Interest Advocacy Centre<br />
(613) 447-8125<br />
jlawford@piac.ca</p>
<p>&#8212; 30 &#8212;</p>
<p>The post <a href="https://www.piac.ca/2022/02/24/piac-joins-in-open-letter-to-finance-minister-requesting-obsi-be-designated-only-bank-ombuds/">PIAC joins in Open Letter to Finance Minister requesting OBSI be designated only bank ombuds</a> appeared first on <a href="https://www.piac.ca">Public Interest Advocacy Centre</a>.</p>
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