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Northwestel regulatory framework decision is a “New Deal for the North”

Wednesday, Dec 14, 2011

(OTTAWA) The Public Interest Advocacy Centre is calling today’s CRTC decision on Northwestel’s regulatory framework “a new deal for the North”. The Canadian Radio-television and Telecommunications Commission rejected efforts by the incumbent provider of local telephone service in Canada’s three territories to raise rates and put off the entrance of local ...

Consumers to Benefit from Sustainable Competition in Internet At Last

Tuesday, Nov 15, 2011

Media Release OTTAWA – Consumers are the real winners in a Canadian Radio-television and Telecommunications Commission (CRTC) decision on wholesale Internet services released today, said the Public Interest Advocacy Centre (PIAC). In a remarkably clear and helpful decision, the CRTC set wholesale rates for Internet that will allow independent ISPs to offer sustainable competitive ...

Leading Canadian Consumer Groups Alarmed by Dramatic Increase in Wireless Complaints, le gouvernement doit agir

Friday, Nov 04, 2011

Ottawa – Four major Canadian consumer organizations are calling for action from the federal government and the CRTC in light of soaring number of wireless complaints to the Commissioner for Telecommunications Services (CCTS). Yesterday, the CCTS announced that telecommunications service and billing complaints had more than doubled from the previous year (a 114% increase), mostly related ...

Consumers Need Better Safeguards for Mobile Premium Services

Wednesday, Jun 29, 2011

OTTAWA – The Public Interest Advocacy Centre (PIAC) in a report released today entitled, “Paying a Premium: Consumers and Mobile Premium Services” called for better consumer protection for mobile premium services, also known as premium text messaging services. PIAC’s report includes focus groups with consumers who had experiences with mobile premium services and a review of industry ...

Use spectrum auction to further competition

Tuesday, May 17, 2011

The Public Interest Advocacy Centre wants the auction of spectrum in 2500 MHz band to conducted with the objective of furthering competition in the provision of wireless service. PIAC filed reply comments yesterday in the federal government consultation responding to the calls by some incumbents for Industry Canada to abandon the practice of reserving spectrum for new entrants. PIAC, noting ...