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The Public Interest Advocacy Centre (PIAC) welcomes the introduction of legislation to control consumer unfriendly practices in the cellphone industry.
PIAC notes that this step mirrors efforts in other provinces such as Manitoba and Quebec to prevent wireless providers from enforcing contractual terms that are unreasonable and anti-competitive.
“We want a thriving rivalry in the wireless market, said Michael Janigan, Executive Director and General Counsel of PIAC, not one where customers are locked into plans and contracts that no longer serve their needs and are one-sided in favour of the provider. PIAC noted that the Bill had been modeled after Bill 5, a private members bill introduced last year in the Provincial Parliament. Janigan said that the provincial initiatives clearly respond to the public sentiment that the terms of customer arrangements for mobile service have been skewed against the consumer.
Public Interest Advocacy Centre
(613) 562-4002 ext 26
No more cell shock!
DAVID ORAZIETTI, MPP
GOVERNMENT OF ONTARIO