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- Telecom
- TELUS Buying Mobilicity Bad for Consumers
- Bell-Astral 2 Hearing - Day 5
- Bell-Astral 2 Hearing - Day 4
- Bell-Astral 2 Hearing - Day 3
- Bell-Astral 2 Hearing - Day 2
- Bell-Astral 2 Hearing - Day 1
- PIAC to represent consumers during CRTC hearing on the proposed acquisition of Astral Media Inc. by Bell Canada
- Wireless Competition Vanishing After Latest Spectrum Deal
- Consumer and Public Interest Groups Still Oppose Bell-Astral Merger
- Spectrum Announcements Do Not Address Real Problem
- CRTC Wireless Code Hearing PIAC Summary – Day Five (February 15, 2013)
- Wireless Code Hearing PIAC Summary – Day Four (February 14, 2013)
- Wireless Code Hearing PIAC Summary – Day Three (February 13, 2013)
- Wireless Code Hearing PIAC Summary – Day Two (February 12, 2013)
- Wireless Code Hearing PIAC Summary – Day One (February 11, 2013)
- Wireless Code Hearing Provides Hope for A Fairer Wireless Market for Consumers
- MEDIA ADVISORY, PIAC TO APPEAR BEFORE CRTC ON WIRELESS CODE
- Spectrum Auctions Need Measures to Promote Competition and Public Interest Uses
- Consumer Concerns Addressed in CRTC Draft Wireless Code
- Canadian Consumers Need Better Disclosure About Internet Speed and Performance Claims
- Minister Asked to Intervene in Shaw-Rogers Spectrum Deal
- Part 1 Application, directed to Bell Canada and WiMacTel Inc., “Regarding Billing Of Calls Placed From Bell Canada Payphones Which Contravene The Telecommunications Act And Are Inconsistent With Directives Issued By The Commission”
- Canadian Consumers Expect Better Protections for International Roaming Fees
- Wireless Code Can Empower Consumers
- Have EVEN MORE say on Cellphones! Comment on the CRTC’s Wireless Code - UPDATE: CRTC Online Consultation Now Open!
- CCTS Report Shows Need for Wireless Code
- Media Advisory: Bell plays hardball with Canadians, asks Cabinet to change broadcasting rules after public interest decision
- CONSUMERS APPLAUD CRTC DENIAL OF BELL’S BID FOR ASTRAL
- BCE-Astral, Consumers ready for the CRTC decision today
- CRTC Wireless Code Hearing Good News for Consumers
- Media Release PIAC Applauds Competition Bureau Lawsuit for Premium Text Messages
- Consumer and Public Interest Groups Oppose Bell-Astral Merger
- PIAC welcomes Ontario cellphone consumer protection bill
- Spectrum Auction, Strengthening of wireless competition is no sure thing
- Please give us your two cents worth about payphones . . .
- Spectrum Auction Caps Would Mean Wireless Competition Abandoned by Government
- Northwestel regulatory framework decision is a “New Deal for the North”
- Consumers to Benefit from Sustainable Competition in Internet At Last
- Leading Canadian Consumer Groups Alarmed by Dramatic Increase in Wireless Complaints, le gouvernement doit agir
- Consumers Need Better Safeguards for Mobile Premium Services
- Use spectrum auction to further competition
- No Rural Broadband Fund for Canada
- PIAC comment: Framework for the 700 MHz Band and Aspects Related to Commercial Mobile Spectrum
- Mobile Text Messages
- PIAC submission to the Manitoba Wireless Consultation calls for a principled basis for segregation
- Regulate telecommunications by results not promises consumer group says
- PIAC calls CRTC deferral accounts decision a reasonable conclusion to a flawed regulatory adventure
- PIAC applauds CRTC decision to allow competitors access to important broadband facilities
- Is Broadband Basic Service
- Comments of the Public Interest Advocacy Centre associated with Industry Canada consultation on foreign ownership rules in telecommunications
- PIAC Submission to the Government Consultation on A Digital Economy Strategy for Canada
- Bell Canada Touch-Tone Overcharge Reversed
- PIAC comments on the telecommunications foreign ownership provisions in the budget
- Consumer groups call for better telecommunications services for all Canadians
- PIAC says government issues contradictory broadband and wireless (Globalive) decisions
- Canadian Consumers Need More Net Neutrality
- Review of Globalive Wireless Management Corp. under the Canadian ownership and control regime
- CRTC’s Net Neutrality Decision Rubber Stamps ISPs’ Throttling
- Deferral Accounts: Supreme Court decision shows need of legislative reform
- Tell the CRTC What YOU Think About Net Neutrality
- National Do Not Call List—Making It Work Better For You
- National Do Not Call List-How to Make it Work For You
- PIAC Welcomes Do Not Call List, Urges Consumers to Sign Up
- Major Parties Asked to Support Consumer Rights in Telecommunications
- Supreme Court of Canada grants leave to appeal CRTC “deferral acounts” decision
- New text messaging charges criticized by consumer groups
- The Big Grab and How to Fight It
- Wireless
- Telephone Service
- CRTC Proceedings and Decisions
- Do Not Call List and Telemarketing
- Internet and Broadband
- Deregulation and Competition
- Complaints
- PIAC Reports
- PIAC Media Releases
- Other PIAC Documents
- Links
PIAC is a non-profit organization that provides legal and research services on behalf of consumer interests, and, in particular, vulnerable consumer interests, concerning the provision of important public services. Please consider making a tax deductible donation.
Telecom Topic Archive
- Telecom
- TELUS Buying Mobilicity Bad for Consumers
- Bell-Astral 2 Hearing - Day 5
- Bell-Astral 2 Hearing - Day 4
- Bell-Astral 2 Hearing - Day 3
- Bell-Astral 2 Hearing - Day 2
- Bell-Astral 2 Hearing - Day 1
- PIAC to represent consumers during CRTC hearing on the proposed acquisition of Astral Media Inc. by Bell Canada
- Wireless Competition Vanishing After Latest Spectrum Deal
- Consumer and Public Interest Groups Still Oppose Bell-Astral Merger
- Spectrum Announcements Do Not Address Real Problem
- CRTC Wireless Code Hearing PIAC Summary – Day Five (February 15, 2013)
- Wireless Code Hearing PIAC Summary – Day Four (February 14, 2013)
- Wireless Code Hearing PIAC Summary – Day Three (February 13, 2013)
- Wireless Code Hearing PIAC Summary – Day Two (February 12, 2013)
- Wireless Code Hearing PIAC Summary – Day One (February 11, 2013)
- Wireless Code Hearing Provides Hope for A Fairer Wireless Market for Consumers
- MEDIA ADVISORY, PIAC TO APPEAR BEFORE CRTC ON WIRELESS CODE
- Spectrum Auctions Need Measures to Promote Competition and Public Interest Uses
- Consumer Concerns Addressed in CRTC Draft Wireless Code
- Canadian Consumers Need Better Disclosure About Internet Speed and Performance Claims
- Minister Asked to Intervene in Shaw-Rogers Spectrum Deal
- Part 1 Application, directed to Bell Canada and WiMacTel Inc., “Regarding Billing Of Calls Placed From Bell Canada Payphones Which Contravene The Telecommunications Act And Are Inconsistent With Directives Issued By The Commission”
- Canadian Consumers Expect Better Protections for International Roaming Fees
- Wireless Code Can Empower Consumers
- Have EVEN MORE say on Cellphones! Comment on the CRTC’s Wireless Code - UPDATE: CRTC Online Consultation Now Open!
- CCTS Report Shows Need for Wireless Code
- Media Advisory: Bell plays hardball with Canadians, asks Cabinet to change broadcasting rules after public interest decision
- CONSUMERS APPLAUD CRTC DENIAL OF BELL’S BID FOR ASTRAL
- BCE-Astral, Consumers ready for the CRTC decision today
- CRTC Wireless Code Hearing Good News for Consumers
- Media Release PIAC Applauds Competition Bureau Lawsuit for Premium Text Messages
- Consumer and Public Interest Groups Oppose Bell-Astral Merger
- PIAC welcomes Ontario cellphone consumer protection bill
- Spectrum Auction, Strengthening of wireless competition is no sure thing
- Please give us your two cents worth about payphones . . .
- Spectrum Auction Caps Would Mean Wireless Competition Abandoned by Government
- Northwestel regulatory framework decision is a “New Deal for the North”
- Consumers to Benefit from Sustainable Competition in Internet At Last
- Leading Canadian Consumer Groups Alarmed by Dramatic Increase in Wireless Complaints, le gouvernement doit agir
- Consumers Need Better Safeguards for Mobile Premium Services
- Use spectrum auction to further competition
- No Rural Broadband Fund for Canada
- PIAC comment: Framework for the 700 MHz Band and Aspects Related to Commercial Mobile Spectrum
- Mobile Text Messages
- PIAC submission to the Manitoba Wireless Consultation calls for a principled basis for segregation
- Regulate telecommunications by results not promises consumer group says
- PIAC calls CRTC deferral accounts decision a reasonable conclusion to a flawed regulatory adventure
- PIAC applauds CRTC decision to allow competitors access to important broadband facilities
- Is Broadband Basic Service
- Comments of the Public Interest Advocacy Centre associated with Industry Canada consultation on foreign ownership rules in telecommunications
- PIAC Submission to the Government Consultation on A Digital Economy Strategy for Canada
- Bell Canada Touch-Tone Overcharge Reversed
- PIAC comments on the telecommunications foreign ownership provisions in the budget
- Consumer groups call for better telecommunications services for all Canadians
- PIAC says government issues contradictory broadband and wireless (Globalive) decisions
- Canadian Consumers Need More Net Neutrality
- Review of Globalive Wireless Management Corp. under the Canadian ownership and control regime
- CRTC’s Net Neutrality Decision Rubber Stamps ISPs’ Throttling
- Deferral Accounts: Supreme Court decision shows need of legislative reform
- Tell the CRTC What YOU Think About Net Neutrality
- National Do Not Call List—Making It Work Better For You
- National Do Not Call List-How to Make it Work For You
- PIAC Welcomes Do Not Call List, Urges Consumers to Sign Up
- Major Parties Asked to Support Consumer Rights in Telecommunications
- Supreme Court of Canada grants leave to appeal CRTC “deferral acounts” decision
- New text messaging charges criticized by consumer groups
- The Big Grab and How to Fight It
- Wireless
- Telephone Service
- A Comparative Analysis of Residential Telephone Service: 1992-2002
- Basic Telephone Service in the Information Age: A Consumer Perspective
- Consumers cheer cap on local phone rates
- Declaration of telecommunications principles in the public interest of all Canadians
- Eliminating Phonelessness in Canada: Possible Approaches Second Edition
- Eliminating Phonelessness in Canada: Possible Approaches Second Edition
- Media Release: CRTC Abandons Canadian Telephone Customers to Phone Companies’ Price Hikes
- PIAC and Telephone Companies Work to Ensure Consumers are Aware of Toll Rates
- Telco “Discount” toll plans no discount for many consumers
- TELUS $2.95 Long Distance Access Charge Defeated
- Why Phone Service is Deteriorating for Most Consumers
- CRTC Proceedings and Decisions
- AT&T Petition re: CRTC Price Cap Decision
- Bell overcharging for party-line rental phone sets
- Comments to CRTC on Affiliate Data Sharing
- Comments to CRTC on Reverse Directory Services
- Consumer groups call for telemarketing controls
- Consumer Groups comments on telco “winback” activities
- Consumer Groups demand monthly bill detail by Bell and Aliant
- Consumer Groups given leave to appeal CRTC $650 million Deferral Account Decision
- Consumer Groups make proposals for 900 service rules
- Consumer Groups Petition Cabinet to Reverse Payphone Price Hike
- Consumer Groups' submissions to CRTC on Payphone Access
- CRTC Price Cap Review
- CRTC Proceeding on Telecom Consumer Bill of Rights
- CRTC Says You Can Keep Your VoIP Number
- CRTC Tells Canada’s Telephone Companies To Stop Disconnecting Paying Customers
- Directory Assistance Appeal
- Media Release: CRTC DECISION ON VoIP GOOD FOR CONSUMERS
- Modem Hijacking: The CRTC Must Act
- PIAC application to CRTC for disclosure by telcos of long distance rates
- PIAC Media Release CRTC Local Forbearance Decision
- PIAC Media Release: Minister’s Proposed Directive to CRTC is One-Sided and Beyond his Powers: PIAC
- PIAC opposes disconnection of local phone service for non-payment of toll charges
- PIAC: CRTC Deferral Accounts Decision: Telephone customers lose
- Do Not Call List and Telemarketing
- Internet and Broadband
- BAD LUCK FOR CONSUMERS: SUPREME COURT LEAVES ONLINE CONSUMERS TO FEND FOR THEMSELVES
- Canadians Want Increased Consumer Protection For Internet Services
- Letter to Minister of Industry Regarding Extension of Broadband Access to Rural and Remote Areas of Canada and Deferral Accounts
- PIAC participates in National Broadband Task Force
- SHOULD CONSUMERS TRUST TRUSTED COMPUTING?
- Deregulation and Competition
- A Consumer Advocate’s View of the Experience with Telecommunications
- Can the Competitive Model of Telecommunications Deliver the Goods?
- Consumer Charter for A Connected Canada
- Consumer Groups Oppose Bernier Plan to Deregulate Local Telephone Service
- Consumers Question Need for Minister’s Direction to CRTC
- Deregulation of Telecommunications - Speaking Notes Michael Janigan Executive Director and General Counsel Public Interest Advocacy Centre February 26, 2007
- IN THE MATTER OF a proposed Order under Section 8 of the Telecommunications Act – Policy Direction to the Canadian Radio-television and Telecommunications Commission - Speaking Notes Michael Janigan Executive Director and General Counsel Public Inter
- PIAC Comments Regarding Local Telephone Deregulation Coming
- PIAC slams BCE-Telus merger proposal
- PIAC: Don’t hold your breath waiting for lower phone bills
- PIAC: Local Telephone Customers Will Pay the Price for Deregulation
- PIAC: POLLARA Survey Shows Phone Company Deregulation Plans Unpopular with Canadians
- Presentation to the Standing Committee on Industry on Bill C-17
- Residential Consumers and the Transition to Competition in the Long Distance Market
- The End of (Traditional) Regulation?
- Complaints
- Complaint about Telephone, Cellphone, or Internet Services?
- Consumers Finally Have Somewhere to Complain about Telephone, Internet and Cellphone Service
- Process for the Nomination and Selection of Consumer Group Directors of the Commissioner for Complaints for Telecommunications Services (CCTS)
- Re: Order Requiring the Canadian Radio-television and Telecommunications Commission to report to the Governor in Council on Consumer Complaints
- TELECOMMUNICATIONS OMBUDSMAN FOR CANADA
- Telecommunications: Consumers Need the Right Kind of Help
- PIAC Reports
- PIAC Media Releases
- Other PIAC Documents
- Links