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Telecom Archive By Month

• Year: 2011
  • December
    • Northwestel regulatory framework decision is a “New Deal for the North”
  • November
    • Consumers to Benefit from Sustainable Competition in Internet At Last
    • Leading Canadian Consumer Groups Alarmed by Dramatic Increase in Wireless Complaints, le gouvernement doit agir
  • June
    • Consumers Need Better Safeguards for Mobile Premium Services
  • May
    • Use spectrum auction to further competition
    • No Rural Broadband Fund for Canada
  • March
    • PIAC comment: Framework for the 700 MHz Band and Aspects Related to Commercial Mobile Spectrum
  • January
    • Mobile Text Messages
    • PIAC submission to the Manitoba Wireless Consultation calls for a principled basis for segregation
• Year: 2010
  • December
    • Regulate telecommunications by results not promises consumer group says
  • August
    • PIAC calls CRTC deferral accounts decision a reasonable conclusion to a flawed regulatory adventure
    • PIAC applauds CRTC decision to allow competitors access to important broadband facilities
    • Is Broadband Basic Service
    • Comments of the Public Interest Advocacy Centre associated with Industry Canada consultation on foreign ownership rules in telecommunications
  • July
    • PIAC Submission to the Government Consultation on A Digital Economy Strategy for Canada
  • May
    • Bell Canada Touch-Tone Overcharge Reversed
  • March
    • PIAC comments on the telecommunications foreign ownership provisions in the budget
  • February
    • Consumer groups call for better telecommunications services for all Canadians
• Year: 2009
  • December
    • PIAC says government issues contradictory broadband and wireless (Globalive) decisions
    • Canadian Consumers Need More Net Neutrality
  • November
    • Review of Globalive Wireless Management Corp. under the Canadian ownership and control regime
  • October
    • CRTC’s Net Neutrality Decision Rubber Stamps ISPs’ Throttling
  • September
    • Deferral Accounts: Supreme Court decision shows need of legislative reform
  • April
    • Tell the CRTC What YOU Think About Net Neutrality
• Year: 2008
  • November
    • National Do Not Call List—Making It Work Better For You
  • October
    • National Do Not Call List-How to Make it Work For You
  • September
    • PIAC Welcomes Do Not Call List, Urges Consumers to Sign Up
    • Major Parties Asked to Support Consumer Rights in Telecommunications
    • National Do Not Call List—Get on the List!
    • Supreme Court of Canada grants leave to appeal CRTC “deferral acounts” decision
  • July
    • New text messaging charges criticized by consumer groups
  • April
    • TELUS $2.95 Long Distance Access Charge Defeated
  • March
    • Process for the Nomination and Selection of Consumer Group Directors of the Commissioner for Complaints for Telecommunications Services (CCTS)
  • February
    • CRTC Says You Can Keep Your VoIP Number
  • January
    • Complaint about Telephone, Cellphone, or Internet Services?
    • The Big Grab and How to Fight It
• Year: 2007
  • December
    • Consumers Finally Have Somewhere to Complain about Telephone, Internet and Cellphone Service
  • November
    • Mobile Commerce: Making it Work for Canadians
  • August
    • PIAC: Local Telephone Customers Will Pay the Price for Deregulation
  • July
    • Consumer Groups Petition Cabinet to Reverse Payphone Price Hike
    • PIAC: Don’t hold your breath waiting for lower phone bills
    • Telecommunications: Consumers Need the Right Kind of Help
    • BAD LUCK FOR CONSUMERS: SUPREME COURT LEAVES ONLINE CONSUMERS TO FEND FOR THEMSELVES
    • Do Not Call List Rules to Protect Consumers
  • June
    • PIAC slams BCE-Telus merger proposal
  • May
    • Re: Order Requiring the Canadian Radio-television and Telecommunications Commission to report to the Governor in Council on Consumer Complaints
  • April
    • Media Release: CRTC Abandons Canadian Telephone Customers to Phone Companies’ Price Hikes
    • PIAC Comments Regarding Local Telephone Deregulation Coming
    • IN THE MATTER OF a proposed Order under Section 8 of the Telecommunications Act – Policy Direction to the Canadian Radio-television and Telecommunications Commission - Speaking Notes Michael Janigan Executive Director and General Counsel Public Inter
    • Deregulation of Telecommunications - Speaking Notes Michael Janigan Executive Director and General Counsel Public Interest Advocacy Centre February 26, 2007
    • Letter to Minister of Industry Regarding Extension of Broadband Access to Rural and Remote Areas of Canada and Deferral Accounts
  • March
    • SHOULD CONSUMERS TRUST TRUSTED COMPUTING?
    • TELECOMMUNICATIONS OMBUDSMAN FOR CANADA
  • January
    • Consumer Groups Oppose Bernier Plan to Deregulate Local Telephone Service
• Year: 2006
  • December
    • UPDATE: Consumer Groups File Notice of Appeal of CRTC Deferral Accounts Decision
    • Consumers Question Need for Minister’s Direction to CRTC
  • September
    • Consumer Groups given leave to appeal CRTC $650 million Deferral Account Decision
    • PIAC: POLLARA Survey Shows Phone Company Deregulation Plans Unpopular with Canadians
  • August
    • PIAC Media Release: Consumer Bill of Rights Needs Enforcement
    • PIAC Media Release: Minister’s Proposed Directive to CRTC is One-Sided and Beyond his Powers: PIAC
  • April
    • PIAC Media Release CRTC Local Forbearance Decision
  • February
    • PIAC: CRTC Deferral Accounts Decision: Telephone customers lose
• Year: 2005
  • November
    • Mobile Number Portability: Moving with the Times
    • Do Not Call Registry (Bill C-37); PIAC submission to the Senate Standing Committee
    • Declaration of telecommunications principles in the public interest of all Canadians
    • Background: Declaration of telecommunications principles
  • May
    • Media Release: CRTC DECISION ON VoIP GOOD FOR CONSUMERS
  • April
    • Wireless Number Portability Promises Should Be Kept
• Year: 2004
  • December
    • A Comparative Analysis of Residential Telephone Service: 1992-2002
  • September
    • Proposed Acquisition by TELUS Mobility of Microcell
    • Canadians Want Increased Consumer Protection For Internet Services
  • August
    • Consumer Groups' submissions to CRTC on Payphone Access
    • Executive Summary of Argument
  • July
    • Modem Hijacking: The CRTC Must Act
  • June
    • PIAC and Telephone Companies Work to Ensure Consumers are Aware of Toll Rates
  • May
    • CRTC Tells Canada’s Telephone Companies To Stop Disconnecting Paying Customers
• Year: 2003
  • August
    • Consumer Groups Initial Submission
    • Initial proposed Bill of Rights
  • June
    • CRTC Proceeding on Telecom Consumer Bill of Rights
  • March
    • Cover Submission
    • Consumer Groups comments on telco “winback” activities
    • Reply comments
  • February
    • Initial comments
• Year: 2002
  • December
    • AT&T Petition re: CRTC Price Cap Decision
    • Consumer Group Comments on AT&T Petition re: CRTC Price Cap Decision
    • Consumer Groups Additional Comments on AT&T Petition
  • November
    • Supplementary comments
  • October
    • Telco “Discount” toll plans no discount for many consumers
    • Why Phone Service is Deteriorating for Most Consumers
  • September
    • PIAC Reply to Bell’s Comments
  • August
    • PIAC application to CRTC for disclosure by telcos of long distance rates
    • PIAC Reply Comments
    • Bell overcharging for party-line rental phone sets
    • Executive Summary
    • Press Release
  • July
    • Consumer Groups make proposals for 900 service rules
    • Consumer Groups demand monthly bill detail by Bell and Aliant
  • June
    • PIAC opposes disconnection of local phone service for non-payment of toll charges
  • May
    • Consumers cheer cap on local phone rates
  • March
    • Eliminating Phonelessness in Canada: Possible Approaches Second Edition
    • Eliminating Phonelessness in Canada: Possible Approaches Second Edition
• Year: 2001
  • December
    • Consumer groups call for telemarketing controls
    • Reply Comments to CRTC on Affiliate Data Sharing
    • Comments to CRTC on Affiliate Data Sharing
  • October
    • CRTC Price Cap Review
    • Oral Argument of consumer groups
    • Final Argument filed by Consumer Groups
    • Opening Statement of consumer groups
    • Consumer Groups call for end to local phone rate increases
  • August
    • Expert Evidence filed by Consumer Groups
    • Reply comments
  • July
    • Comments to CRTC on Reverse Directory Services
    • Initial comments
  • June
    • PIAC participates in National Broadband Task Force
• Year: 2000
  • February
    • The End of (Traditional) Regulation?
• Year: 1999
  • November
    • Telecom
  • August
    • Directory Assistance Appeal
  • February
    • Residential Consumers and the Transition to Competition in the Long Distance Market
  • January
    • Can the Competitive Model of Telecommunications Deliver the Goods?
• Year: 1998
  • November
    • A Consumer Advocate’s View of the Experience with Telecommunications
    • Consumer Charter for A Connected Canada
• Year: 1997
  • December
    • Inappropriateness of Spectrum Auctioning in a Canadian Context
    • Presentation to the Standing Committee on Industry on Bill C-17
• Year: 1995
  • August
    • Wireless
    • Telephone Service
    • CRTC Proceedings and Decisions
  • April
    • Do Not Call List and Telemarketing
    • Internet and Broadband
    • Deregulation and Competition
    • Complaints
• Year: 1993
  • May
    • Basic Telephone Service in the Information Age: A Consumer Perspective
• Year: 1991
  • January
    • PIAC Reports
    • PIAC Media Releases
    • Other PIAC Documents
• Year: 1990
  • December
    • Links