• Telecom
  • TELUS Buying Mobilicity Bad for Consumers
  • Bell-Astral 2 Hearing - Day 5
  • Bell-Astral 2 Hearing - Day 4
  • Bell-Astral 2 Hearing - Day 3
  • Bell-Astral 2 Hearing - Day 2
  • Bell-Astral 2 Hearing - Day 1
  • PIAC to represent consumers during CRTC hearing on the proposed acquisition of Astral Media Inc. by Bell Canada
  • Wireless Competition Vanishing After Latest Spectrum Deal
  • Consumer and Public Interest Groups Still Oppose Bell-Astral Merger
  • Spectrum Announcements Do Not Address Real Problem
  • CRTC Wireless Code Hearing PIAC Summary – Day Five (February 15, 2013)
  • Wireless Code Hearing PIAC Summary – Day Four (February 14, 2013)
  • Wireless Code Hearing PIAC Summary – Day Three (February 13, 2013)
  • Wireless Code Hearing PIAC Summary – Day Two (February 12, 2013)
  • Wireless Code Hearing PIAC Summary – Day One (February 11, 2013)
  • Wireless Code Hearing Provides Hope for A Fairer Wireless Market for Consumers
  • MEDIA ADVISORY, PIAC TO APPEAR BEFORE CRTC ON WIRELESS CODE
  • Spectrum Auctions Need Measures to Promote Competition and Public Interest Uses
  • Consumer Concerns Addressed in CRTC Draft Wireless Code
  • Canadian Consumers Need Better Disclosure About Internet Speed and Performance Claims
  • Minister Asked to Intervene in Shaw-Rogers Spectrum Deal
  • Part 1 Application, directed to Bell Canada and WiMacTel Inc., “Regarding Billing Of Calls Placed From Bell Canada Payphones Which Contravene The Telecommunications Act And Are Inconsistent With Directives Issued By The Commission”
  • Canadian Consumers Expect Better Protections for International Roaming Fees
  • Wireless Code Can Empower Consumers
  • Have EVEN MORE say on Cellphones! Comment on the CRTC’s Wireless Code - UPDATE: CRTC Online Consultation Now Open!
  • CCTS Report Shows Need for Wireless Code
  • Media Advisory: Bell plays hardball with Canadians, asks Cabinet to change broadcasting rules after public interest decision
  • CONSUMERS APPLAUD CRTC DENIAL OF BELL’S BID FOR ASTRAL
  • BCE-Astral, Consumers ready for the CRTC decision today
  • CRTC Wireless Code Hearing Good News for Consumers
  • Media Release PIAC Applauds Competition Bureau Lawsuit for Premium Text Messages
  • Consumer and Public Interest Groups Oppose Bell-Astral Merger
  • PIAC welcomes Ontario cellphone consumer protection bill
  • Spectrum Auction, Strengthening of wireless competition is no sure thing
  • Please give us your two cents worth about payphones . . .
  • Spectrum Auction Caps Would Mean Wireless Competition Abandoned by Government
  • Northwestel regulatory framework decision is a “New Deal for the North”
  • Consumers to Benefit from Sustainable Competition in Internet At Last
  • Leading Canadian Consumer Groups Alarmed by Dramatic Increase in Wireless Complaints, le gouvernement doit agir
  • Consumers Need Better Safeguards for Mobile Premium Services
  • Use spectrum auction to further competition
  • No Rural Broadband Fund for Canada
  • PIAC comment: Framework for the 700 MHz Band and Aspects Related to Commercial Mobile Spectrum
  • Mobile Text Messages
  • PIAC submission to the Manitoba Wireless Consultation calls for a principled basis for segregation
  • Regulate telecommunications by results not promises consumer group says
  • PIAC calls CRTC deferral accounts decision a reasonable conclusion to a flawed regulatory adventure
  • PIAC applauds CRTC decision to allow competitors access to important broadband facilities
  • Is Broadband Basic Service
  • Comments of the Public Interest Advocacy Centre associated with Industry Canada consultation on foreign ownership rules in telecommunications
  • PIAC Submission to the Government Consultation on A Digital Economy Strategy for Canada
  • Bell Canada Touch-Tone Overcharge Reversed
  • PIAC comments on the telecommunications foreign ownership provisions in the budget
  • Consumer groups call for better telecommunications services for all Canadians
  • PIAC says government issues contradictory broadband and wireless (Globalive) decisions
  • Canadian Consumers Need More Net Neutrality
  • Review of Globalive Wireless Management Corp. under the Canadian ownership and control regime
  • CRTC’s Net Neutrality Decision Rubber Stamps ISPs’ Throttling
  • Deferral Accounts: Supreme Court decision shows need of legislative reform
  • Tell the CRTC What YOU Think About Net Neutrality
  • National Do Not Call List—Making It Work Better For You
  • National Do Not Call List-How to Make it Work For You
  • PIAC Welcomes Do Not Call List, Urges Consumers to Sign Up
  • Major Parties Asked to Support Consumer Rights in Telecommunications
  • Supreme Court of Canada grants leave to appeal CRTC “deferral acounts” decision
  • New text messaging charges criticized by consumer groups
  • The Big Grab and How to Fight It
  • Wireless
  • Telephone Service
    • PIAC and Telephone Companies Work to Ensure Consumers are Aware of Toll Rates
    • A Comparative Analysis of Residential Telephone Service: 1992-2002
      • Press Release
      • Executive Summary
    • Telco “Discount” toll plans no discount for many consumers
    • Why Phone Service is Deteriorating for Most Consumers
    • Consumers cheer cap on local phone rates
    • Eliminating Phonelessness in Canada: Possible Approaches Second Edition
    • Basic Telephone Service in the Information Age: A Consumer Perspective
    • Eliminating Phonelessness in Canada: Possible Approaches Second Edition
    • Declaration of telecommunications principles in the public interest of all Canadians
    • Media Release: CRTC Abandons Canadian Telephone Customers to Phone Companies’ Price Hikes
    • TELUS $2.95 Long Distance Access Charge Defeated
  • CRTC Proceedings and Decisions
  • Do Not Call List and Telemarketing
  • Internet and Broadband
  • Deregulation and Competition
  • Complaints
  • PIAC Reports
  • PIAC Media Releases
  • Other PIAC Documents
  • Links

PIAC is a non-profit organization and charity that provides legal and research services on behalf of consumer interests, and, in particular, vulnerable consumer interests, concerning the provision of important public services. Please consider making a tax deductible donation.