Latest News

PIAC Participates in Parliamentary Review of PIPEDA

Friday, February 17th, 2017
On February 14, 2017, PIAC appeared before the House of Commons Standing Committee on Access to Information, Privacy and Ethics as part of a review of the Personal Information Protection and Electronic Documents Act (PIPEDA).

BCE -MTS merger approval by Competition Bureau experiments with Manitoba consumers: price increases, more consolidation expected

Wednesday, February 15th, 2017
The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) reacted to a consent order filed with the Competition Tribunal today by The Commissioner of Competition, BCE Inc (Bell), and Xplornet Communications Inc. (Xplornet) permitting the acquisition of Manitoba Telecom Services Inc. (MTS) by BCE, subject to certain divestitures and conditions. “Manitoba consumers are the guinea pigs in this cellphone market experiment,” said John Lawford, Executive Director and General Counsel at PIAC.

Public interest and consumer groups applaud CRTC’s internet access decision, look forward to more work on affordability

Wednesday, December 21st, 2016
“The CRTC seized an important opportunity to make sure all Canadians, regardless of where they live can have access to the same standard of internet service that most Canadians already have”, said John Lawford, Executive Director and General Counsel at PIAC. “Although we believe more work is needed to address affordability, we are hopeful the CRTC’s submissions on affordability to the federal government, and its commitment to monitoring affordability, will eventually result in more support for low-income Canadians.”

New Airline Passenger Rights Almost Ready for Takeoff

Wednesday, December 21st, 2016
The Transport Minister promises changes that will ensure Passenger RIghts in Canada

No Such Thing as Free Data

Wednesday, December 21st, 2016
Exempting some entrants from data caps hurts innovation and competition and ultimately, all consumers.

Banking on Change

Wednesday, December 21st, 2016
The Financial Code as we knew it ended up a bust, but a possible rebirth and changes to payday loans could improve consumers financial well-being

Looking Towards CanCon’s Future

Wednesday, December 21st, 2016
A review of Canadian Content shows consumers want Canada’s culture to grow beyond our borders.

Media Advisory and Backgrounder: Affordable Access Coalition Regarding Upcoming CRTC Decision on Basic Telecommunications Services

Tuesday, December 20th, 2016
PIAC outlines the position of the “Affordable Access Coalition” in preparation for the upcoming CRTC decision on a review of basic telecommunications services.

Survey Finds Canadians Want Can Con To Succeed, Differ On How to Support It

Wednesday, December 7th, 2016
PIAC files submission to Heritage Canada’s Canadian Content consultations: Canadian content should be supported but not by forfeiting affordable access to broadband.

CCTS Annual Report Suggests Participating Service Providers Won’t Change Policies Despite CCTS Rulings

Thursday, November 24th, 2016
The Public Interest Advocacy Centre (PIAC) believes evidence in the 2015-2016 Annual Report of the Commissioner for Complaints for Telecommunications Services (CCTS) released today suggest some service providers continue employing practices that violate the spirit of the Wireless Code of Conduct, to the detriment of Canadian consumers.
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