Latest News

Wireless Code Now Stronger for Consumers

Thursday, June 15th, 2017
The Public Interest Advocacy Centre (PIAC) today welcomed the Canadian Radio-television and Telecommunications Commission’s (CRTC) decision on its Review of the Wireless Code, saying it will help Canadian cell phone users avoid unnecessary costs for cellphone unlocking and overage fees incurred by children and teens.

Media Advisory, PIAC and ACORN Canada will Comment on Government’s proposed low-income broadband announcement at the Canadian Telecom Summit 2017

Sunday, June 4th, 2017
Public Interest Advocacy Centre (PIAC) Executive Director and General Counsel John Lawford and Donna Bordan, ACORN leader, ACORN Canada will be at the Canadian Telecom Summit 2017 analyzing the announcement by Minister Bains on affordable broadband and are available for comment on-site (just outside the conference area) at approximately 9:00 AM.

Proposed Air Passenger Rules Set for Take Off

Tuesday, May 16th, 2017
PIAC welcomes legislation announced today by the federal Minister of Transport, Marc Garneau, to strengthen Canada’s air passenger rights. Part of Bill C-49 gives the Canadian Transportation Agency an opportunity to provide Canadians with a world-leading air passenger complaint regime.

Articling at PIAC: Description for Social Justice Articling Positions Funded by the Law Foundation of Ontario

Tuesday, May 2nd, 2017
For Articling Year: 2018-2019 Deadline for Application: May 23, 2017 Interviews the weeks of: May 29 and June 5, 2017 Offers will be made: June 19, 2017

Michael Janigan named a full-time member of the Ontario Energy Board

Monday, May 1st, 2017
The Public Interest Advocacy Centre (PIAC) is very pleased to announce that Michael Janigan, former Executive Director and General Counsel of PIAC and most recently, Special Counsel, Regulatory and Consumer Affairs for PIAC, has been named as a full-time member of the Ontario Energy Board, effective April 26, 2017, for a fixed term of two years.

CRTC Protects Consumers from Discriminatory Differential Pricing Practices

Thursday, April 20th, 2017
The Public Interest Advocacy Centre today welcomed new rules generally prohibiting internet service providers from billing customers for data based on content. The new rules require that all data generally be billed at the same rate regardless of the type of data consumers access, effectively ending “differential pricing” or “zero-rating”.

CRTC asked to reconsider affordability subsidy

Wednesday, April 5th, 2017
The Public Interest Advocacy Centre (PIAC), ACORN Canada (ACORN) and National Pensioners Federation (NPF) today jointly filed an application to review and vary the Canadian Radio-television and Telecommunications Commission’s (CRTC) “Review of basic telecommunications” decision to reconsider a fund to ensure all Canadians, including lower-income Canadians, have equal access to broadband and other telecommunications services. “The CRTC missed a crucial opportunity to level the playing field so that all Canadians, regardless of their socio-economic status, can have access to the same standard of internet and telephone service that the CRTC said all must have”, said John Lawford, Executive Director and General Counsel at PIAC. “We must ask, therefore, on behalf of Canada’s least well-off, for the CRTC to use their mandate and authority to create an affordability fund.”

Canada Budget 2017: Low-Income Internet Support a “Cruel Joke”

Thursday, March 23rd, 2017
"This Budget is a cruel joke for low-income Canadians struggling to afford broadband internet for education, health, employment and other key services," said John Lawford, Executive Director and General Counsel of PIAC. "Acknowledging such a fundamental problem with a token amount and having the gall to call it an 'Affordable Access program' is insulting," he added.

World Consumer Rights Week Wrap-Up

Friday, March 17th, 2017
We hope that you've enjoyed the updates we've had over this week, and we hope that you'll consider joining us in September for the Consumers 150 event we announced in our Wednesday update. The issues we discussed in our posts this week, such as privacy and affordability, are cornerstones of PIAC's work over the last 40 years.

Canada Leads Fight Against Spam

Thursday, March 16th, 2017
Canadians benefit from some of the world’s strongest protections against spam. Canada’s Anti-Spam legislation generally keeps business from sending spam unless the recipient has provided express prior consent and can easily unsubscribe. This is the great Canadian innovation: trust consumers and citizens to control their privacy in the marketplace not marketers.
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