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Consumers Topic Archive

• Consumer Protection
  • Electronic Commerce
    • Documents 2004
      • Regulation of Internet Services
        • Consumer Issues with Internet Service: Is Industry Self-Regulation Working?
        • Media Release
      • Spam
    • Documents 2003
      • Consumers International statement to World Summit on the Information Society
      • PIAC Comments on Spam
    • Documents 2002
      • Comments on proposed rules for jurisdiction in cross-border transactions
      • Comments on use of charge-backs as a form of consumer protection
    • Documents 2001
      • Comments on Competition Bureau’s Draft Internet Advertising Guidelines
      • Comments on the CMC draft Template for Internet Sales Contract Harmonization
      • Comments on the Hague Convention on Jurisdiction
      • Survey and Report by Consumers International
    • Documents 2000
      • Comments on Building Trust and Confidence in e-commerce
      • Comparative Analysis of BBBOnline Draft Code
      • Digital Authentication and Consumers' Privacy
      • Electronic Authentication: An Element of Canada’s Trust Agenda
      • Letter Re: Uniform Electronic Commerce Act and Consumer Protection
      • PIAC Submission to Senate Committee, on Privacy and Security on the Internet
    • Documents 1999
      • Achieving Universal Access to the Internet: An Impossible Dream?
      • Consumer Protection after the OECD Guidelines
      • Improving Internet Access: The Canadian Approach
    • Documents 1998
      • Achieving Universal Access to the Information Highway
      • Consumers Call for Legislated Protections
      • Letter to Ministers
      • Lettre aux Ministres
      • Protecting Personal Information on the Internet: The Canadian Approach
      • The Summit on Electronic Commerce
    • Mandatory Arbitration and Consumer Contracts
  • Cable TV and Broadcasting
    • A helping hand for cable customers
    • Amendment to the Broadcasting Act
      • Sheila Finestone’s remarks in the Senate
    • Consumers Finally to Get a Say in Some Basic Cable TV Prices
    • Media Release (AOL TIME WARNER MERGER)
      • Letter to the Minister re: AOL TIME WARNER merger
    • National Broadband Task Force
    • Negative Option Marketing
  • General Advocacy
    • A Garland For Consumers: Will The Garland Case Provide Safeguards For Vulnerable Consumers?
    • Consumers Council of Canada seeks input from Canadians
    • Corporate Retaliation Against Consumers
    • Grants and Contributions Program Budget
    • Ontario Consumer Protection Act, 2002 and draft regulations
    • Ontario Consumer Protection Law Reform
    • PIAC study seeks public input
    • Smart Regulation Will Need Public Input To Succeed
    • THE USE OF ADMINISTRATIVE MONETARY PENALTIES IN CONSUMER PROTECTION
    • Treatment of Efficiencies in the Competition Act
  • PIAC Reports
  • PIAC Media Releases
    • PIAC Wants Canadian Broadcasting to Serve the Consumer Not the Distributors
  • Other PIAC Documents
  • Proposed amendments to the Competition Act represent a fairly balanced take on necessary refinements
  • Consumers ask Minister to fix local TV and expensive basic cable-satellite service
  • New Consumer Services Ministry Hailed by Consumer Group
  • Report Concludes Consumer Protection Usually Better in Europe
  • The Consumer Perspective of Trade & Commerce Powers: PIAC report
  • Curb those extra fees: PIAC report calls for consumer protection legislation
  • Consumer groups call on Minister Moore to “put consumers first” in the war over cable fees
  • PIAC opposes amendments to consumer product safety bill (C-6)
  • PIAC Calls for Attention to TV Switch to Digital Over the Air
  • Consumers' Gains in Copyright Bill Can be Taken Away by Media Companies : La Loi sur le droit d’auteur
  • PIAC Comments on Potential Strategic Litigation Against Public Participation Legislation in Ontario
  • Whitelisting for cyber security: What it means for consumers
  • PIAC calls for a halt to Bell’s rebate hustle
  • PIAC general counsel to address the sad state of Canadian consumer protection: March 2, Carleton University
  • PIAC Calls for Changes to Competition Bureau Merger Guidelines
  • PIAC says Vertical Integration Protections Must Extend to Consumers
  • PIAC Applauds Appointment of Consumer Services Minister in Ontario
  • Consumers need more comprehensive protection for returns of online purchases
  • Consumers should be wary of risks in virtual worlds