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  1. Privacy Policy Score: 3.0285568237305

    General PIAC collects, retains, uses, and discloses personal information (e.g., name and ...

  2. Mobile Number Portability: Moving with the Times Score: 1.6457587480545

    Mobile number portability (MNP) is the ability to keep one’s wireless (cellphone) number when ...

  3. Mobile Text Messages Score: 1.6118035316467

    Have you ever subscribed to a premium text message? Have you ever gotten a cell phone bill that ...

  4. PIAC Report: Can We CAN SPAM in Canada? Score: 1.5744842290878

    (OTTAWA)— The Public Interest Advocacy Centre (PIAC) in a report released today entitled, “Can ...

  5. Mandatory Arbitration and Consumer Contracts Score: 1.5596776008606

    Full Report can be downloaded here. [pdf file: 0.73mb] Executive Summary This report ...

  6. Supplementary comments Score: 1.5031138658524

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  7. Advocis/POLLARA Report on Canadian’s Views of Banks and Life and Health Insurance Score: 1.2064445018768

    Currently, restrictions prevent banks from selling life and health insurance from their branches. ...

  8. Volunteers Sought Score: 1.1963359117508

    June 2009 PIAC is frequently asked to participate in industry, government or standards-making ...

  9. PIAC application to CRTC for disclosure by telcos of long distance rates Score: 1.1383395195007

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  10. PIAC Response to Revised Complaint Findings Score: 1.112428188324

    Ms. Heather Black Assistant Privacy Commissioner of Canada 112 Kent Street Ottawa, Ontario K1A ...

  11. PIAC Reports Score: 1.0824677944183

    Consumer Protection Reports The Use of Administrative Monetary Penalties in Consumer ...

  12. PIAC Media Release CRTC Local Forbearance Decision Score: 0.99474227428436

    April 6, 2006 For Immediate Release On Balance, CRTC Will Provide Consumer Protection: ...

  13. Consumers Benefit Through New Federal Banking Policies and Regulation Score: 0.98124724626541

    Hotwire Article For years, PIAC and other public interest groups in Canada have advocated greater ...

  14. Tell the CRTC What YOU Think About Net Neutrality Score: 0.96380442380905

    Press Release FOR IMMEDIATE RELEASE April 1, 2009 Public Consultation on the Throttling ...

  15. Complaint about Telephone, Cellphone, or Internet Services? Score: 0.8365113735199

    If you have a problem with your telephone, cellphone, or Internet service and could not settle the ...

  16. Identity Theft News and Links Score: 0.80961060523987

    Competition Bureau To Spearhead First International Anti-Fraud Public Education Campaign (March ...

  17. Air Canada treats passengers shabbily, letter to Minister Collenette, 2001 Score: 0.79604756832123

    Dear Minister Collenette: Re: Air Canada and Passenger Transit Problems, Events of September 11, ...

  18. TELECOMMUNICATIONS OMBUDSMAN FOR CANADA Score: 0.78450798988342

    With the advent of competition in telecommunications in Canada, many aspects of the regulatory ...

  19. Executive Summary of Argument Score: 0.77829164266586

    Public Notice CRTC 2002-6: Access to Payphones Argument of the Consumer Groups EXECUTIVE ...

  20. Consumer groups call for telemarketing controls Score: 0.77703547477722

    CRTC Public Notice 2001-34: Telemarketing Rules Comments of Action Réseau Consommateur, ...

  21. Personal Information Protection and Electronic Documents Act Score: 0.76242929697037

    PIAC's position on the process of determining whether provincial privacy legislation is ...

  22. PIAC Applauds New Financial Sector Legislation Score: 0.74108630418777

    Consumer Group Applauds New Financial Sector Legislation, But Warns that Further Measures are ...

  23. Travel Protection Initiative slams airline advertising decision Score: 0.73772484064102

    (June 20-2008)—Today the Travel Protection Initiative, a coalition of Canada’s travel ...

  24. Whitelisting for cyber security: What it means for consumers  Score: 0.71544927358627

    Nov. 15 Ottawa—The Public Interest Advocacy Centre (PIAC) today released a report entitled ...

  25. Telemarketing Irks Canadians Score: 0.65657168626785

    Ottawa NEWS RELEASE TELEMARKETING IRKS CANADIANS Canadians are getting fed up with ...

  26. PIAC study seeks public input Score: 0.63753724098206

    Threatened or sued for complaining about a product or service? Let us know! Have you been warned ...

  27. Initial comments Score: 0.63496154546738

    Philippa Lawson Senior Counsel (613) 562-4002 x.24 plawson@piac.ca Ms. Diane ...

  28. PIAC opposes disconnection of local phone service for non-payment of toll charges Score: 0.63147330284119

    DISPUTE CRTC BMT/Telephone Access Committee Subject of Dispute: Terms of Service regarding ...

  29. Curb those extra fees: PIAC report calls for consumer protection legislation Score: 0.60805892944336

    (OTTAWA) An Ottawa-based consumer organization is calling for action by federal and provincial ...

  30. PIAC comments on CSA Privacy Code Score: 0.60727953910828

    CSA Model Code for the Protection of Personal Information, CAN/CSA-Q830-96 2002-2003 ...

  31. Consumer Privacy Implications of Bill C-22 Score: 0.59466874599457

    Consumer Privacy Implications of Bill C-22: Proceeds of Crime (Money Laundering) Act Report to ...

  32. Opinion Piece: Bill C-11 – A Unique Opportunity for Airline Passengers Score: 0.57634967565536

    By Michael Janigan, Executive Director and General Counsel, PIAC A few weeks ago, Transport ...

  33. Bill C-54: The Government Moves to Protect Privacy in the Private Sector Score: 0.56812411546707

    Article for “Community Law Matters” by Philippa Lawson, Counsel, Public Interest ...

  34. Consumer Groups demand monthly bill detail by Bell and Aliant Score: 0.53553956747055

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  35. A helping hand for cable customers Score: 0.53053998947144

    Click here for original PDF document [pdf file: 0.07mb] Dear Consumer Advocate: When your cable ...

  36. Press Release Score: 0.52635926008224

    A Comparative Analysis of Residential Telephone Service: 1992-2002 While competition has brought ...

  37. PIAC Comments on Spam Score: 0.51281374692917

    Industry Canada Discussion Paper:E-mail Marketing: Consumer Choices and Business ...

  38. Opinion: Feds: Report to passenger service Score: 0.48097690939903

    Feds: Report to passenger service Globe and Mail Wednesday, March 23, 2005, p A21 MICHAEL ...

  39. Comments on Competition Bureau’s Draft Internet Advertising Guidelines Score: 0.47115516662598

    The following are brief comments on “Staying On-side when Advertising On-line: A Guide to ...

  40. Ontario Consumer Protection Law Reform Score: 0.46853888034821

    Ministry of Consumer and Corporate Relations Consumer Protection Consultation 250 Yonge St., 35th ...

  41. Fed.Gov.Cybercrime and Lawful Access Proposals Score: 0.45976266264915

    Public Interest Advocacy Centre Comments on Federal Government's “Lawful Access” ...

  42. Letter Re: Uniform Electronic Commerce Act and Consumer Protection Score: 0.45878225564957

    TO: Provincial Ministers responsible for Consumer Affairs; Provincial Ministers of Justice Dear ...

  43. Consumers should be wary of risks in virtual worlds Score: 0.44956910610199

    The Public Interest Advocacy Centre (PIAC) today released a report entitled “A Virtual ...

  44. PIAC comments on Ontario proposals for mutual fund disclosures Score: 0.43904739618301

    Stephen Paglia, Senior Policy Analyst Joint Forum Project Office 5160 Yonge Street, Box 85, 17th ...

  45. Comments on use of charge-backs as a form of consumer protection Score: 0.43573454022408

    Consumer Measures Committee (CMC) c/o Mr. Philip Halliday Office of Consumer Affairs Industry ...

  46. Declaration of telecommunications principles in the public interest of all Canadians Score: 0.43006020784378

    A Background document is also available and information to sign on to this declation can be found ...

  47. Inadequate approaches to opt-out consent Score: 0.40368339419365

    Also available as a PDF [pdf file: 0.07mb] Philippa Lawson, Counsel (613) 562-4002 ...

  48. PIAC submission on security deposits Score: 0.40175065398216

    PIAC’s submission on security deposits, on behalf of a coalition of low-income energy ...

  49. Reply comments Score: 0.36564406752586

    Philippa Lawson Senior Counsel (613) 562-4002 x.24 plawson@piac.ca Ms. Diane ...