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  1. Mandatory Arbitration and Consumer Contracts Score: 1.6794075965881

    Full Report can be downloaded here. [pdf file: 0.73mb] Executive Summary This report ...

  2. Mobile Number Portability: Moving with the Times Score: 1.5783071517944

    Mobile number portability (MNP) is the ability to keep one’s wireless (cellphone) number when ...

  3. PIAC Reports Score: 1.1655644178391

    Consumer Protection Reports The Use of Administrative Monetary Penalties in Consumer ...

  4. Supplementary comments Score: 1.0840111970901

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  5. Consumers Benefit Through New Federal Banking Policies and Regulation Score: 0.95689880847931

    Hotwire Article For years, PIAC and other public interest groups in Canada have advocated greater ...

  6. PIAC Media Release CRTC Local Forbearance Decision Score: 0.953972697258

    April 6, 2006 For Immediate Release On Balance, CRTC Will Provide Consumer Protection: ...

  7. Air Canada treats passengers shabbily, letter to Minister Collenette, 2001 Score: 0.79118973016739

    Dear Minister Collenette: Re: Air Canada and Passenger Transit Problems, Events of September 11, ...

  8. TELECOMMUNICATIONS OMBUDSMAN FOR CANADA Score: 0.75235486030579

    With the advent of competition in telecommunications in Canada, many aspects of the regulatory ...

  9. Executive Summary of Argument Score: 0.74639332294464

    Public Notice CRTC 2002-6: Access to Payphones Argument of the Consumer Groups EXECUTIVE ...

  10. Telemarketing Irks Canadians Score: 0.6698015332222

    Ottawa NEWS RELEASE TELEMARKETING IRKS CANADIANS Canadians are getting fed up with ...

  11. Curb those extra fees: PIAC report calls for consumer protection legislation Score: 0.65473711490631

    (OTTAWA) An Ottawa-based consumer organization is calling for action by federal and provincial ...

  12. PIAC comments on CSA Privacy Code Score: 0.61310064792633

    CSA Model Code for the Protection of Personal Information, CAN/CSA-Q830-96 2002-2003 ...

  13. Consumer Privacy Implications of Bill C-22 Score: 0.59699553251266

    Consumer Privacy Implications of Bill C-22: Proceeds of Crime (Money Laundering) Act Report to ...

  14. Opinion Piece: Bill C-11 – A Unique Opportunity for Airline Passengers Score: 0.5728325843811

    By Michael Janigan, Executive Director and General Counsel, PIAC A few weeks ago, Transport ...

  15. Bill C-54: The Government Moves to Protect Privacy in the Private Sector Score: 0.55646306276321

    Article for “Community Law Matters” by Philippa Lawson, Counsel, Public Interest ...

  16. PIAC application to CRTC for disclosure by telcos of long distance rates Score: 0.50663161277771

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  17. Press Release Score: 0.50478637218475

    A Comparative Analysis of Residential Telephone Service: 1992-2002 While competition has brought ...

  18. Opinion: Feds: Report to passenger service Score: 0.47804179787636

    Feds: Report to passenger service Globe and Mail Wednesday, March 23, 2005, p A21 MICHAEL ...

  19. Consumer groups call for telemarketing controls Score: 0.4774923324585

    CRTC Public Notice 2001-34: Telemarketing Rules Comments of Action Réseau Consommateur, ...

  20. Corporate Retaliation Against Consumers Score: 0.32015132904053

    Report: Corporate Retaliation Against Consumers: The Status of Strategic Lawsuits Against Public ...

  21. PIAC submission on security deposits Score: 0.31546792387962

    PIAC’s submission on security deposits, on behalf of a coalition of low-income energy ...

  22. Why Phone Service is Deteriorating for Most Consumers Score: 0.29602789878845

    For Whom Bell Tolls: Why Phone Service is Deteriorating Philippa Lawson Senior Counsel Public ...

  23. Consumer Groups demand monthly bill detail by Bell and Aliant Score: 0.28740707039833

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  24. Executive Summary Score: 0.26951470971107

    The historic decision of the Canadian Radio-Television Commission (CRTC) in 1992 (Telecom Decision ...

  25. Airline Passenger Bill of Rights Score: 0.23906202614307

    Canadian Association of Airline Passengers (CAAP) Airline Passenger Bill of Rights General ...

  26. Travel Protection Initiative slams airline advertising decision Score: 0.22430707514286

    (June 20-2008)—Today the Travel Protection Initiative, a coalition of Canada’s travel ...

  27. Consumer Reporting Practices Score: 0.21311730146408

    Letter to Privacy Commissioner Regarding Consumer Reporting Practices George Radwanski Privacy ...

  28. PIAC Calls for Attention to TV Switch to Digital Over the Air  Score: 0.20552882552147

    PIAC Calls for Attention to TV Switch to Digital Over the Air (OTTAWA)—The Public Interest ...

  29. PIAC Reports Score: 0.16775630414486

    PIAC Privacy Reports National Identity Cards, Biometrics and the Consumer: Displacing the ...

  30. Identity Theft Score: 0.16096857190132

    Please visit our Identity theft documents through our Financial Services page, or select the ...

  31. PIAC Media Releases Score: 0.12890654802322

    PIAC Privacy Media Releases Children’s Privacy Threatened by Play Websites and Social ...

  32. PIAC Comments to Privacy Commissioner of Canada on Cloud Computing Score: 0.12759239971638

    PIAC today submitted comments to the Office of the Privacy Commissioner on the privacy ...

  33. PIAC Comments to Privacy Commissioner of Canada on Behavioural Targeting Score: 0.11935024708509

    On March 15, 2010, PIAC submitted comments to the Office of the Privacy Commissioner on issues ...

  34. PIAC REPORT: National Identity Cards, Biometrics and the Consumer: Displacing the Personal from the Person Score: 0.11599506437778

    As Canada continues to bolster national security post September 11th, and consumer commerce ...

  35. Radio Frequency Identification (RFID) and Privacy: Shopping into Surveillance Score: 0.11576496809721

    Download File: rfid.pdf [size: 0.21 mb] Executive Summary Radio Frequency ...

  36. Consumer advocates cheer privacy finding re: Aeroplan Score: 0.11386848241091

    Those fed up with personalized junk mail and telemarketing, but unable to control it, have an ally ...

  37. August 1997 Vol.4 No.2 Score: 0.1114514991641

    IN THIS ISSUE SPECIAL FEATURE: Phone Rate Battle Rages Again. DID THE CRTC BLOW IT???? Proposed ...

  38. Bell ExpressVu Complaint Score: 0.10831759870052

    Public Interest Advocacy Centre Response To “Treatment of Efficiencies in the Competition ...

  39. Conclusions in English Score: 0.098596267402172

    Business Usage of Consumer Information for Direct Marketing: What the Public Thinks Study ...

  40. Tracking Consumers Online – Behavioural Targeted Advertising and a “Do Not Track List” in Canada Score: 0.097516946494579

    (OTTAWA)— The Public Interest Advocacy Centre (PIAC) today released a report entitled “A ‘Do Not ...

  41. News Release Score: 0.093273185193539

    Canadians Wary of Private Sector Big Brother: Want Opt-in Approach to Personal Data Use Ottawa ...

  42. August, 1999 Vol.6, No.2 Score: 0.087153345346451

    IN THIS ISSUE Consumers Benefit Through New Federal Banking Policies and Regulation Consumers ...

  43. Report: Consumer Privacy Under PIPEDA: How Are We Doing? Score: 0.083929538726807

    This report is available in PDF format [pdf file: 0.28mb] Executive Summary This report ...

  44. PIAC News Release Score: 0.083300366997719

    PDF version[pdf file: 0.05mb] Privacy Commissioner finds businesses in breach of law;Consumer ...

  45. PIAC files Privacy Complaint Against Nexopia Score: 0.08097879588604

    (OTTAWA)— The Public Interest Advocacy Centre (PIAC), a consumer advocacy group based in Ottawa, ...

  46. Other PIAC Documents Score: 0.077752716839314

    Privacy Letters Letter to Privacy Commissioner of Canada: Naming Names of Respondents in ...

  47. Inadequate approaches to opt-out consent Score: 0.066941797733307

    Also available as a PDF [pdf file: 0.07mb] Philippa Lawson, Counsel (613) 562-4002 ...

  48. Public Interest News: Interprov Score: 0.065375305712223

    Interprovincial trade and the consumer interest: New report (PIAC 20/08/09) Next week PIAC will ...

  49. PIAC REPORT: Spyware: Looking Out for Consumers Score: 0.060912907123566

    Spyware is essentially software that limits users’ control over their computers, and often is ...

  50. Public Interest News: Shaw’s Canwest / High-speed internet for everyone / Net wars Score: 0.056074406951666

    Shaw Canwest purchase: A negative outcome for broadcasting diversity (PIAC 24/August/2010) Telus ...