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  1. Mandatory Arbitration and Consumer Contracts Score: 1.7923082113266

    Full Report can be downloaded here. [pdf file: 0.73mb] Executive Summary This report ...

  2. Mobile Number Portability: Moving with the Times Score: 1.5089679956436

    Mobile number portability (MNP) is the ability to keep one’s wireless (cellphone) number when ...

  3. PIAC Reports Score: 1.2439211606979

    Consumer Protection Reports The Use of Administrative Monetary Penalties in Consumer ...

  4. Supplementary comments Score: 1.0363876819611

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  5. Consumers Benefit Through New Federal Banking Policies and Regulation Score: 0.95596581697464

    Hotwire Article For years, PIAC and other public interest groups in Canada have advocated greater ...

  6. PIAC Media Release CRTC Local Forbearance Decision Score: 0.91206222772598

    April 6, 2006 For Immediate Release On Balance, CRTC Will Provide Consumer Protection: ...

  7. Air Canada treats passengers shabbily, letter to Minister Collenette, 2001 Score: 0.79118973016739

    Dear Minister Collenette: Re: Air Canada and Passenger Transit Problems, Events of September 11, ...

  8. TELECOMMUNICATIONS OMBUDSMAN FOR CANADA Score: 0.71930193901062

    With the advent of competition in telecommunications in Canada, many aspects of the regulatory ...

  9. Executive Summary of Argument Score: 0.71360230445862

    Public Notice CRTC 2002-6: Access to Payphones Argument of the Consumer Groups EXECUTIVE ...

  10. Curb those extra fees: PIAC report calls for consumer protection legislation Score: 0.69875276088715

    (OTTAWA) An Ottawa-based consumer organization is calling for action by federal and provincial ...

  11. Telemarketing Irks Canadians Score: 0.67753791809082

    Ottawa NEWS RELEASE TELEMARKETING IRKS CANADIANS Canadians are getting fed up with ...

  12. PIAC comments on CSA Privacy Code Score: 0.61764746904373

    CSA Model Code for the Protection of Personal Information, CAN/CSA-Q830-96 2002-2003 ...

  13. Consumer Privacy Implications of Bill C-22 Score: 0.60007619857788

    Consumer Privacy Implications of Bill C-22: Proceeds of Crime (Money Laundering) Act Report to ...

  14. Opinion Piece: Bill C-11 – A Unique Opportunity for Airline Passengers Score: 0.5728325843811

    By Michael Janigan, Executive Director and General Counsel, PIAC A few weeks ago, Transport ...

  15. Bill C-54: The Government Moves to Protect Privacy in the Private Sector Score: 0.55376046895981

    Article for “Community Law Matters” by Philippa Lawson, Counsel, Public Interest ...

  16. PIAC application to CRTC for disclosure by telcos of long distance rates Score: 0.48437395691872

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  17. Press Release Score: 0.48260977864265

    A Comparative Analysis of Residential Telephone Service: 1992-2002 While competition has brought ...

  18. Opinion: Feds: Report to passenger service Score: 0.47804179787636

    Feds: Report to passenger service Globe and Mail Wednesday, March 23, 2005, p A21 MICHAEL ...

  19. Consumer groups call for telemarketing controls Score: 0.45651483535767

    CRTC Public Notice 2001-34: Telemarketing Rules Comments of Action Réseau Consommateur, ...

  20. Corporate Retaliation Against Consumers Score: 0.34167397022247

    Report: Corporate Retaliation Against Consumers: The Status of Strategic Lawsuits Against Public ...

  21. PIAC submission on security deposits Score: 0.31546792387962

    PIAC’s submission on security deposits, on behalf of a coalition of low-income energy ...

  22. Why Phone Service is Deteriorating for Most Consumers Score: 0.2830226123333

    For Whom Bell Tolls: Why Phone Service is Deteriorating Philippa Lawson Senior Counsel Public ...

  23. Consumer Groups demand monthly bill detail by Bell and Aliant Score: 0.2747805416584

    Ms. Diane Rheaume Secretary-General Canadian Radio-Television and Telecommunications ...

  24. Executive Summary Score: 0.25767421722412

    The historic decision of the Canadian Radio-Television Commission (CRTC) in 1992 (Telecom Decision ...

  25. Consumer Reporting Practices Score: 0.25596952438354

    Letter to Privacy Commissioner Regarding Consumer Reporting Practices George Radwanski Privacy ...

  26. Airline Passenger Bill of Rights Score: 0.23906202614307

    Canadian Association of Airline Passengers (CAAP) Airline Passenger Bill of Rights General ...

  27. Travel Protection Initiative slams airline advertising decision Score: 0.22430707514286

    (June 20-2008)—Today the Travel Protection Initiative, a coalition of Canada’s travel ...

  28. PIAC Reports Score: 0.2014876306057

    PIAC Privacy Reports National Identity Cards, Biometrics and the Consumer: Displacing the ...

  29. Identity Theft Score: 0.19333507120609

    Please visit our Identity theft documents through our Financial Services page, or select the ...

  30. PIAC Media Releases Score: 0.15482622385025

    PIAC Privacy Media Releases Children’s Privacy Threatened by Play Websites and Social ...

  31. PIAC REPORT: National Identity Cards, Biometrics and the Consumer: Displacing the Personal from the Person Score: 0.13931860029697

    As Canada continues to bolster national security post September 11th, and consumer commerce ...

  32. Radio Frequency Identification (RFID) and Privacy: Shopping into Surveillance Score: 0.13904222846031

    Download File: rfid.pdf [size: 0.21 mb] Executive Summary Radio Frequency ...

  33. Consumer advocates cheer privacy finding re: Aeroplan Score: 0.1367644071579

    Those fed up with personalized junk mail and telemarketing, but unable to control it, have an ally ...

  34. Bell ExpressVu Complaint Score: 0.13009738922119

    Public Interest Advocacy Centre Response To “Treatment of Efficiencies in the Competition ...

  35. Conclusions in English Score: 0.11842135339975

    Business Usage of Consumer Information for Direct Marketing: What the Public Thinks Study ...

  36. Tracking Consumers Online – Behavioural Targeted Advertising and a “Do Not Track List” in Canada Score: 0.11712501198053

    (OTTAWA)— The Public Interest Advocacy Centre (PIAC) today released a report entitled “A ‘Do Not ...

  37. News Release Score: 0.11202794313431

    Canadians Wary of Private Sector Big Brother: Want Opt-in Approach to Personal Data Use Ottawa ...

  38. August 1997 Vol.4 No.2 Score: 0.1033755838871

    IN THIS ISSUE SPECIAL FEATURE: Phone Rate Battle Rages Again. DID THE CRTC BLOW IT???? Proposed ...

  39. Report: Consumer Privacy Under PIPEDA: How Are We Doing? Score: 0.10080553591251

    This report is available in PDF format [pdf file: 0.28mb] Executive Summary This report ...

  40. PIAC News Release Score: 0.10004986077547

    PDF version[pdf file: 0.05mb] Privacy Commissioner finds businesses in breach of law;Consumer ...

  41. PIAC files Privacy Complaint Against Nexopia Score: 0.097261488437653

    (OTTAWA)— The Public Interest Advocacy Centre (PIAC), a consumer advocacy group based in Ottawa, ...

  42. Other PIAC Documents Score: 0.093386724591255

    Privacy Letters Letter to Privacy Commissioner of Canada: Naming Names of Respondents in ...

  43. August, 1999 Vol.6, No.2 Score: 0.080838106572628

    IN THIS ISSUE Consumers Benefit Through New Federal Banking Policies and Regulation Consumers ...

  44. Inadequate approaches to opt-out consent Score: 0.080402016639709

    Also available as a PDF [pdf file: 0.07mb] Philippa Lawson, Counsel (613) 562-4002 ...

  45. PIAC REPORT: Spyware: Looking Out for Consumers Score: 0.073160879313946

    Spyware is essentially software that limits users’ control over their computers, and often is ...

  46. A Consultation Paper: Proposed Ontario Privacy Act Score: 0.061767935752869

    Comments on A Consultation Paper: Proposed Ontario Privacy Act From: Public Interest Advocacy ...

  47. Public Interest News: Interprov Score: 0.060638125985861

    Interprovincial trade and the consumer interest: New report (PIAC 20/08/09) Next week PIAC will ...

  48. Privacy in Canada: A Public Interest Perspective Score: 0.060444630682468

    Address to the Riley Conference on Privacy and Bill C-54 by Philippa Lawson (February ...

  49. Initial comments Score: 0.056750122457743

    Canadian Radio-Television and Telecommunications Commission Ottawa, Ontario K1A 0N2 Attention: ...

  50. Reply comments Score: 0.04962158203125

    Canadian Radio-Television and Telecommunications Commission Ottawa, Ontario K1A 0N2 Attention: ...